Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Need to request or manage access to a course shell in D2L?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Do you need assistance with a technology purchase? We can assist you with a quote?
To request access to use the APSU Amazon Business account.
Do you need assistance installing a new piece of software on your University owned computer?
If you can't find what you need listed, you can use this service to request assistance.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Any other requests related to Virtual Servers such as modifications.
To request access to Govs eShop or change existing access.
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Changes or Modifications to Banner or other Existing Applications/Systems
Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.