Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you need assistance installing a new piece of software on your University owned computer?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Requests and issues involving email within Office 365 or the Outlook email client.
Request a named account to be used by a graduate assistant or student worker.
Do you need a network file share to store your University data?
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Do you need assistance with a technology purchase? We can assist you with a quote.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?
Need to request or manage access to a course shell in D2L?
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Do you need to add or remove users from your Shared Mailbox?
Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Is your printer giving you an error message you don't understand? Is it not printing properly?
Request support for general Banner errors or issues encountered while accessing or using the system.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?