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This means that your PC does not have an active ethernet connection.
- Check that the ethernet (internet) cable is plugged securely into the back of the computer. It should have a blinking yellow or orange light.
- Check that the same cable is plugged securely into the wall port.
- If your cable is not blinking, it is possible that the port is not active. You will need to contact the Technology Help Desk to have the port activated.