Does your department need a softphone installed?
Do you need to borrow a conference call phone for a special event?
Do you need to be able to call long distance from a University telephone?
Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.
Do you need a new telephone for a new position or new employee?
Do you need to have your office telephone extension transferred to a personal phone?
Would you like to be able to receive your voicemail to your APSU email account?
Do you need to change the name on the existing telephone?
Does your job require you to make international calls? If so, you can request this service with your supervisor's approval.
Do you need the voicemail on your phone reset or changed in some way?
Are you having an issue with your Avaya Desktop or Cloud Phone Application?
If you can't find what you need under the other categories, use this to enter requests relating to Telephones.