How do I log in to my university-issued Apple Device through JAMF Connect?

Jamf Connect allows you to sign in to your university-issued Apple device using your APSU credentials. It provides secure access to your account and ensures your password stays in sync with university systems.

Purpose

JAMF Connect lets you sign in to your university-issued Apple device with your APSU credentials. It provides secure access to your account and ensures your password stays in sync with university systems.

*Prerequisites 

• Jamf Connect managed device.

• User has an active APSU account 

• Multi-Factor Authentication (MFA) is enabled for the organization.

• Updated APSU password. 

Logging In

Step 1: Log In

1. Enter your full APSU email address (e.g., doej@apsu.edu). 

2. Select Next, then enter your password.  

3. Follow the on-screen MFA prompt (*Once MFA is approved, authentication will continue automatically.)             

Step 2: Select  YOUR  Existing Local Account ( WHEN prompted) 

 Jamf Connect, by design, will select your existing local accounts on the Mac: 

1. A user selection screen will appear. 

2. Select the account that matches your name. 

3.  Enter the local account password, to

• Allow Jamf Connect to link your APSU account to the local account.
• Jamf Connect will sync your organizational credentials with the local Mac account.
• This ensures your APSU password and the Mac login password remain aligned.

Password Reset Error:

If you are unable to log in via JAMF Connect, you will be required to reset your password using the APSU Password Reset Tool.

If you are unsuccessful, contact the GOVS Tech Help Desk for assistance.

Need Help?

If you experience issues or have questions about proper use, please contact the GOVSTECH Help Desk at E: govstech@apsu.edu or P: 931-221-4357.