Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Projects
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Blank
Knowledge Base
Retiree
How do I reset my APSU email password?
How do I reset my APSU email password?
In any browser, navigate to
https://passwordreset.microsoftonline.com/?whr=apsu.edu
.
Enter your
APSU email address
and the
characters in the picture
. Click
Next
.
Choose
I forgot my password
and click
Next
.
Choose a verification method:
Email
|
Text
|
Call
If you choose
Email my alternate email
, click
Email.
Check your alternate email. You should see an email from Microsoft that contains your verification code.
Input the
verification code
in the field and click
Next
.
Input your
new password twice
and click
Finish
.
You will see the following confirmation screen that your password has been reset successfully.
You will receive an email confirmation from Microsoft that your password has been reset successfully.
If you choose
Text my mobile phone
, input your mobile number in the field and click
Text.
You will receive a text message from Microsoft. Input the code in the field and click
Next.
Input your
new password twice
and click
Finish
.
You will see the following confirmation screen that your password has been reset successfully.
You will receive an email confirmation from Microsoft that your password has been reset successfully.
If you chose
Call my mobile phone,
input your mobile number in the field and click
Call.
You will receive an automated call from Microsoft. Push the
pound key (#)
on your phone when prompted.
Input your
new password twice
and click
Finish
.
You will see the following confirmation screen that your password has been reset successfully.
You will receive an email confirmation from Microsoft that your password has been reset successfully.
Sign in to leave feedback
0 reviews
Blank
Blank
Blank
Blank
Print Article
Deleting...
×
Share
Recipient(s)
- separate email addresses with a comma
Message
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://govstech.apsu.edu/TDClient/2071/Portal/KB/ArticleDet?ID=147329">https://govstech.apsu.edu/TDClient/2071/Portal/KB/ArticleDet?ID=147329</a><br /><br />How do I reset my APSU email password?