Knowledge Base

Categories (13)

New to APSU? Start here for information on your password, and accessing your email, OneStop, and Web Self-Service.

Self-help articles related to password management, email access, and OneStop.

Self-help articles related to audio visual equipment, including projectors, document cameras, and SmartBoards.

For help with computers, printers, software, and tablets.

For self-help regarding online teaching, learning, and technology

Banner, UC4, Workflow.

Self-help regarding antivirus, spam email, and phishing attempts.

For help with software including installation and failures.

Help regarding telephones, voicemail, and communication services on campus.

Help with wired and wireless network access, and remote access to on-campus resources.

All classrooms are equipped with technology to support distance education in support of APSU’s educational mission. All of the Fort Campbell campus multi-media rooms and the main campus multi-media rooms have computers that are five years old or less (we lost a year due to the pandemic). The rest of the audio-visual classroom equipment is on a replacement cycle rotation that should allow the University to maintain all these classrooms with equipment that is seven years old or less. Classroom computers are upgraded every four years, contingent upon funding, as a part of the Technology Access Fee (TAF) replacement cycle. This list is updated per fiscal year ending June 30.

Articles (2)