Knowledge Base

Categories (11)

Getting Started

New to APSU? Start here for information on your password, and accessing your email, OneStop, and Web Self-Service.

Account Management

Self-help articles related to password management, email access, and OneStop.

Classroom and Learning Spaces Technology Solutions

Self-help articles related to audio visual equipment, including projectors, document cameras, and SmartBoards.

Computer and Printing - Installations and Repairs

For help with computers, printers, software, and tablets.

Distance Education: Online/Innovative Learning

For self-help regarding online teaching, learning, and technology

Information Security

Self-help regarding antivirus, spam email, and phishing attempts.


For help with software including installation and failures.


Help regarding telephones, voicemail, and communication services on campus.

Wireless, Networking, File Storage and Sharing

Help with wired and wireless network access, and remote access to on-campus resources.

Articles (2)