Knowledge Base

Categories (11)

Getting Started

New to APSU? Start here for information on your password, and accessing your email, OneStop, and Web Self-Service.

Account Management

Self-help articles related to password management, email access, and OneStop.

Audio Visual Classrooms

Self-help articles related to audio visual equipment, including projectors, document cameras, and SmartBoards.

Computers, Printers, and Mobile Devices

For help with computers, printers, software, and tablets.

Distance Education: Online/Innovative Learning

For self-help regarding online teaching, learning, and technology

Enterprise Applications and Solutions

Banner, UC4, Workflow.

Information Security

Self-help regarding antivirus, spam email, and phishing attempts.


For help with software including installation and failures.


Help regarding telephones, voicemail, and communication services on campus.

Wireless and Networking

Help with wired and wireless network access, and remote access to on-campus resources.

Articles (2)