Service Catalog

Categories (14)

Account Management

Services related to password management, email access, and OneStop.

Audio Visual Classrooms

Support for audio visual equipment including projectors, document cameras, TV displays, SmartBoards and control systems.

Computers, Printers, and Mobile Devices

Desktops, laptops, printers, tablets, other hardware issues and quotes.

Decision Support and Institutional Research

The Office of Decision Support and Institutional Research provides official data request services.

Distance Education: Online/Innovative Learning

Services related to D2L and online/innovative learning pedagogy.

Email and Calendar

Outlook, Office 365, Email, and Calendar requests and issues.

Enterprise Applications and Solutions

Banner, UC4, Content, Argos, Workflow, and other third party application support

File Sharing and Server

Server related requests or issues.

Information Security

Security assessment, technical account requests, antivirus, phishing.

Project Request

IT Project Request and Consultations

Software

Requests for university-licensed software and quotes.

Telephones

Telephone, voicemail, and communication services on campus.

Website

Use to request changes or edits to the APSU website.

Wireless and Networking

Wired and wireless network access and remote access to on-campus resources.