Service Catalog

Categories (17)

Account Management

Services related to password management, email access, and OneStop.
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Augmented and Virtual Reality (VR)

Augmented Reality (AR) enhances the real-world environment by overlaying digital content—such as images, data, or 3D models—onto a live view through devices like smartphones, tablets, or AR headsets. Virtual Reality (VR) creates a fully immersive digital environment that replaces the real world, typically experienced through VR headsets that track head and hand movements for interactive simulations. These technologies are supported in designated campus spaces and are available for instructional, research, and development purpouses.
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Classroom Technology (AV)

Support for classroom and other audio-visual technology.
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Computers and Mobile Devices

Desktops, laptops, tablets, other hardware issues and quotes.
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Distance Education: D2L

Services related to D2L and online/innovative learning pedagogy.
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Enterprise Applications

Enterprise Applications and Solutions supports Banner, Govs Suite, UC4, Argos, and other third-party applications for the university.
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File Sharing and Server

Server related requests or issues.
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IT Security

Security assessment, technical account requests, antivirus, phishing.
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Institution Research

IR provides official data request services.
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Network Services

Support for network-related services to on-campus resources and security cameras.
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Office of the Registrar

Office of the Registrar
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Printers

Requests for printer, copier, and scanner issues.
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Procurement Services

The mission of Procurement and Contract Services is to demonstrate good stewardship and best practices in the purchase of goods and services through fair, open, and competitive processes in accordance with State of Tennessee and University applicable policies and regulations; provide timely distribution; offer high-quality customer service; and develop and implement innovative technological solutions to improve procurement and contract processes.
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Project Requests

IT Project Request and Consultations
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Software

Requests for university-licensed software and quotes.
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Telephones

Telephone, voicemail, and communication services on campus.
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Website Requests

Use to request changes or edits to the APSU website.
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