Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Projects
Services
Knowledge Base
More Applications
Skip to Services content
Services A-Z
Search
Services
Service Catalog
Account Management
Account Management
Services related to password management, email access, and OneStop.
Categories (1)
Email and Calendar
Outlook, Office 365, Email, and Calendar requests and issues.
Expand
Services (7)
Generic Account Reauthorization
Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.
Generic Account Request
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
Request to Create an O365 Group within Microsoft Teams
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Special Named Account Request
Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.
Reset Enterprise Account Password
Do you need help resetting your campus Enterprise Account password?
Request to Add or Remove Permissions to a Shared Mailbox
Do you need to add or remove users from your Shared Mailbox?
Other Account Management Issues
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Popular Services
Administrative Systems Access Request
Special Named Account Request
APSU Res-Devices Network
Request to Add or Remove Permissions to a Shared Mailbox
Request Avaya Text Access
My Recently Visited Services
Request for a Network File Share
Request to Add a Network Data Drop
Departmental Softphone Request
Lost/Stolen Corporate Card Notification
Request to Connect to Cable TV
Popular Tags
pc
(7)
mac
(6)
network
(6)
telephone
(6)
email
(5)
failure
(5)
install
(5)
multimedia
(5)
document-camera
(4)
projector
(4)