 Account Management

Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.

Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.

Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.

Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.

Do you need help resetting your campus Enterprise Account password?

Do you need to add or remove users from your Shared Mailbox?

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.