Account Management

Services related to password management, email access, and OneStop.

Categories (1)

Email and Calendar

Outlook, Office 365, Email, and Calendar requests and issues.

Services (8)

Adjunct Faculty Account Exception Request

This ticket is for a sponsoring department to request extending an adjunct faculty account during period of time when the adjunct is not teaching for the university.

Generic Account Reauthorization

Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact for more information or questions about this request.

Generic Account Request

Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.

Request to Create an O365 Group within Microsoft Teams

Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.

Special Named Account Request

Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.

Reset Enterprise Account Password

Do you need help resetting your campus Enterprise Account password?

Request to Add or Remove Permissions to a Shared Mailbox

Do you need to add or remove users from your Shared Mailbox?

Other Account Management Issues

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.