Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.
Need to request or manage access to a course shell in D2L?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need assistance installing a new piece of software on your University owned computer?
Do you need assistance with a technology purchase? We can assist you with a quote.
To request access to Govs eShop or change existing access.
Changes or Modifications to Banner or other Existing Applications/Systems
Do you need to add or remove users from your Shared Mailbox?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Requests and issues involving email within Office 365 or the Outlook email client.
Is your printer giving you an error message you don't understand? Is it not printing properly?
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
To request the use of the Sam’s Club, Home Depot or Lowes Credit Cards and Best Buy or Kroger’s tax exempt cards.
If you can't find what you need under the other categories, use this to enter requests relating to Information Security..