Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.
Do you need assistance with a technology purchase? We can assist you with a quote.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
Requests and issues involving email within Office 365 or the Outlook email client.
Need to request or manage access to a course shell in D2L?
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?
Do you need help resetting your campus Enterprise Account password?
Do you need assistance installing a new piece of software on your University owned computer?
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Do you have a name change, title change or office location change in the University directory?
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
Changes or Modifications to Banner or other Existing Applications/Systems
Need a faculty/staff license for Snagit or Camtasia?
Any other requests related to Virtual Servers such as modifications.
Do you need to add or remove users from your Shared Mailbox?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?