Popular Services
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Need to request or manage access to a course shell in D2L?
Request a named account to be used by a graduate assistant or student worker.
Do you need assistance with a technology purchase? We can assist you with a quote.
Do you need to add or remove users from your Shared Mailbox?
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Will your computer not start normally? Are there lights on the front? Color? Blinking?
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
To request access to use the APSU Amazon Business account.
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
Do you need to complete the Invitation to Bid (ITB) Questionnaire?
Do you need a new network drop installed or an old drop reactivated in a dorm, office, or classroom?
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.
Changes or Modifications to Banner or other Existing Applications/Systems
If you can't find what you need under the other categories, use this to enter requests relating to Telephones.