Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you need assistance installing a new piece of software on your University owned computer?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need assistance with a technology purchase? We can assist you with a quote.
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Request a named account to be used by a graduate assistant or student worker.
Requests and issues involving email within Office 365 or the Outlook email client.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
If you can't find what you need under the other categories, use this to enter requests relating to Software.
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Need to request or manage access to a course shell in D2L?
Changes or Modifications to Banner or other Existing Applications/Systems
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Do you need to add or remove users from your Shared Mailbox?
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
To request access to use the APSU Amazon Business account.
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
The Campaign Registry, which manages campaigns on behalf of carriers, has updated its requirements. As part of this update, users must opt-in to send or receive texts on their Avaya softphone and mobile app. Please take the necessary steps to opt in and ensure uninterrupted service by reading the agreement terms and completing the service request form.