Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.
Need to request or manage access to a course shell in D2L?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Changes or Modifications to Banner or other Existing Applications/Systems
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Do you need assistance with a technology purchase? We can assist you with a quote?
To request access to use the APSU Amazon Business account.
Do you need assistance installing a new piece of software on your University owned computer?
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.
To request a FOAP to be added or change the approver on a FOAP in Govs eShop.
If you can't find what you need listed, you can use this service to request assistance.
How to install Office 365 on your personal devices if you are a staff member or faculty member.