Popular Services

Submit a request for VPN Access.

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Need to request or manage access to a course shell in D2L?

How to install Office 365 on your personal devices if you are a staff member or faculty member.

To request a new vendor in Govs e-Shop. Do not use for Contracts.

Do you need assistance installing a new piece of software on your University owned computer?

Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.

Changes or Modifications to Banner or other Existing Applications/Systems

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Do you need to add or remove users from your Network Share? Do you need to allow a new user access?

Requests and issues involving email within Office 365 or the Outlook email client.

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Do you need to add or remove users from your Shared Mailbox?

Is there software on your computer that needs to be updated?

Do you need assistance with a technology purchase? We can assist you with a quote.

Do you have a new employee? Please complete this service request.

Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?

Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?

Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.

If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.

Have you installed Office 365?

Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?

Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.

To request access to Govs eShop or change existing access.