Popular Services

Students may check out laptops.

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

The MiFi Loan Program assists eligible students with participation in their web enhanced courses by providing loaner MiFi’s for one semester. The program is intended to support students that might not have the resources to secure a device in a timely manner. MiFi’s are limited and issued to eligible students on a first come first served basis.

Students may check out laptops.

Submit a request for VPN Access.

Do you need to add a TA, GTA, SLA, evaluator, or someone else to your course?

Have you installed Office 365?

If you need data from university information systems or require development of a new report, use this service. Upon approval from DSIR, an appropriate resource will be notified of your request.

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Request a generic email address to be used for a department, committee, or other purpose.

Administrator access will be considered for university employees requiring administrator management of university-owned computers. Do you require administrative access to perform work related duties?

Changes or Modifications to Banner or other Existing Applications/Systems

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Do you need assistance installing a new piece of software on your University owned computer?

Do you have a new employee? Please complete this service request.

Do you need to add or remove users from your Network Share? Do you need to allow a new user access?

Do you need to have your office telephone extension transferred to a personal phone?

Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.

Do you need a network file share to store your University data?

If you can't find what you need under the other categories, use this to enter requests relating to Telephones.

Have you received a new computer?

Submit a project request for approval.

Does your department need a softphone installed?

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Requests and issues involving email within Office 365 or the Outlook email client.