Popular Services

Need to request or manage access to a course shell in D2L?


If you can't find what you need under the other categories, use this to enter requests relating to Account Management.


Requests and issues involving email within Office 365 or the Outlook email client.


Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...


Do you need assistance installing a new piece of software on your University owned computer?


Request a named account to be used by a graduate assistant or student worker.


Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.


Submit a request for VPN Access.


Will your computer not start normally? Are there lights on the front? Color? Blinking?


Do you have a new employee? Please complete this service request.


This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.


To request a new vendor in Govs e-Shop. Do not use for Contracts.


Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?


Have you installed Office 365?


Are you an Instructor who needs courses combined or cross-listings merged?


Submit a project request for approval.


If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.


Do you need assistance with a technology purchase? We can assist you with a quote.


Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?


Do you need to add or remove users from your Shared Mailbox?


Do you have a printer that needs to be installed?


Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?


Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?


If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.


Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?