Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Do you need assistance installing a new piece of software on your University owned computer?
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Do you need assistance with a technology purchase? We can assist you with a quote.
Need to request or manage access to a course shell in D2L?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
Faculty or staff who need assistance with Camtasia or Snagit software.
Do you need to add or remove users from your Shared Mailbox?
Request a named account to be used by a graduate assistant or student worker.
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Requests and issues involving email within Office 365 or the Outlook email client.
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Do you need a network file share to store your University data?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
If you can't find what you need under the other categories, use this to enter requests relating to Software.
Changes or Modifications to Banner or other Existing Applications/Systems
Is your printer giving you an error message you don't understand? Is it not printing properly?