Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Need to request or manage access to a course shell in D2L?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you need assistance installing a new piece of software on your University owned computer?
How to install Office 365 on your personal devices if you are a staff member or faculty member.
Changes or Modifications to Banner or other Existing Applications/Systems
Is your printer giving you an error message you don't understand? Is it not printing properly?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
To request access to Govs eShop or change existing access.
If you can't find what you need listed, use this to enter other requests relating to printer issues.
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Need a faculty/staff license for Snagit or Camtasia?
Do you need assistance with a technology purchase? We can assist you with a quote.
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.