Popular Services

Need to request or manage access to a course shell in D2L?


Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...


Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?


Do you have a new employee? Please complete this service request.


Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.


If you can't find what you need under the other categories, use this to enter requests relating to Account Management.


Submit a request for VPN Access.


To request a new vendor in Govs e-Shop. Do not use for Contracts.


Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?


Changes or Modifications to Banner or other Existing Applications/Systems


Do you need a network file share to store your University data?


Do you need assistance installing a new piece of software on your University owned computer?


Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.


Do you need to add or remove users from your Network Share? Do you need to allow a new user access?


Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.


Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?


Will your computer not start normally? Are there lights on the front? Color? Blinking?


Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?


Need to start working on a course before its available or created a course to be certified and/or turned into a Master copy in D2L?


To change information on an existing vendor in Govs e-Shop.


Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?


To request access to Govs eShop or change existing access.


To request a FOAP to be added or change the approver on a FOAP in Govs eShop.


Do you have a printer that needs to be installed?