Are you a faculty member who needs your content transferred from an old D2L section to a new section?
Are you a faculty member who needs courses combined? Course combines much be completed prior to students having access to the courses on the first day of the term.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Administrator access will be considered for university employees requiring administrator management of university-owned computers. Do you require administrative access to perform work related duties?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Submit a request for VPN Access.
If you need data from university information systems or require development of a new report, use this service. Upon approval from DSIR, an appropriate resource will be notified of your request.
Do you need assistance installing a new piece of software on your University owned computer?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Do you have a printer that needs to be installed?
Do you need help resetting your campus Enterprise Account password?
Students may check out various equipment.
If none of the other categories fits your need, use this.
Have you installed Office 365?
Do you need a network file share to store your University data?
How to install Office 365 on your personal devices if you are a staff member or faculty member.
Changes or Modifications to Banner or other Existing Applications/Systems
Request support for general Banner errors or issues encountered while accessing or using the system.
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Do you need a new telephone for a new position or new employee?
Do you need to be able to call long distance from a University telephone?
Is there software on your computer that needs to be updated?
Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?