Popular Services
Need to request or manage access to a course shell in D2L?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Requests and issues involving email within Office 365 or the Outlook email client.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need assistance installing a new piece of software on your University owned computer?
Request a named account to be used by a graduate assistant or student worker.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?
Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?
Are you an Instructor who needs courses combined or cross-listings merged?
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Is your printer giving you an error message you don't understand? Is it not printing properly?