Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you need assistance installing a new piece of software on your University owned computer?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Do you need assistance with a technology purchase? We can assist you with a quote.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Need to request or manage access to a course shell in D2L?
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Do you have a name change, title change or office location change in the University directory?
Requests and issues involving email within Office 365 or the Outlook email client.
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Request a named account to be used by a graduate assistant or student worker.
If you can't find what you need under the other categories, use this to enter requests relating to Software.
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Changes or Modifications to Banner or other Existing Applications/Systems
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
Do you need to have a security camera installed?