Popular Services
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Need to request or manage access to a course shell in D2L?
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Request a named account to be used by a graduate assistant or student worker.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you need assistance installing a new piece of software on your University owned computer?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Is your printer giving you an error message you don't understand? Is it not printing properly?
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Do you need assistance with a technology purchase? We can assist you with a quote.
Do you need to add or remove users from your Shared Mailbox?
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Changes or Modifications to Banner or other Existing Applications/Systems