Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Request a named account to be used by a graduate assistant or student worker.
Need to request or manage access to a course shell in D2L?
Do you need assistance installing a new piece of software on your University owned computer?
Is your printer giving you an error message you don't understand? Is it not printing properly?
Do you need to add or remove users from your Shared Mailbox?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.