Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Are you an Instructor who needs courses combined or cross-listings merged?
Request a named account to be used by a graduate assistant or student worker.
Do you need assistance with a technology purchase? We can assist you with a quote.
Do you need assistance installing a new piece of software on your University owned computer?
Need to request or manage access to a course shell in D2L?
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Do you need to add or remove users from your Shared Mailbox?
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Changes or Modifications to Banner or other Existing Applications/Systems
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?
Do you have a name change, title change or office location change in the University directory?
Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
If you can't find what you need listed, use this to enter other requests relating to printer issues.
Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?