Popular Services
Request a named account to be used by a graduate assistant or student worker.
Need to request or manage access to a course shell in D2L?
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you need assistance installing a new piece of software on your University owned computer?
Requests and issues involving email within Office 365 or the Outlook email client.
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Are you an Instructor who needs courses combined or cross-listings merged?
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Changes or Modifications to Banner or other Existing Applications/Systems
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?
Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.
Any server being created new or restored from backup, please open a server provisioning ticket.
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.