Popular Services

If you need data from university information systems or require development of a new report, use this service. Upon approval from DSIR, an appropriate resource will be notified of your request.

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Do you need assistance installing a new piece of software on your University owned computer?

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Submit a request for VPN Access.

Are you a faculty member who needs your content transferred from an old D2L section to a new section?

Do you need to change the name on the existing telephone?

Are you a faculty member who needs courses combined? Course combines much be completed prior to students having access to the courses on the first day of the term.

Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.

Do you need a network file share to store your University data?

Is your multimedia not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?

Requests and issues involving email within Office 365 or the Outlook email client.

Do you need help resetting your campus Enterprise Account password?

Changes or Modifications to Banner or other Existing Applications/Systems

Request for custom application development.

Are you having problems connecting to the wireless network or staying connected to the wireless network?

Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.

If you can't find what you need under the other categories, use this to enter requests relating to Telephones.

Submit a project request for approval.

Are you a D2L instructor and having problems with a function within D2L?

Is your printer giving you an error message you don't understand? Is it not printing properly?

Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.

Do you need to be able to call long distance from a University telephone?