Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you need to add or remove users from your Shared Mailbox?
Changes or Modifications to Banner or other Existing Applications/Systems
Need to request or manage access to a course shell in D2L?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need assistance installing a new piece of software on your University owned computer?
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
If you can't find what you need under the other categories, use this to enter requests relating to Telephones.
This form serves to document informed consent for the use of artificial intelligence (AI) tools that have not been reviewed or approved by the Office of Information Technology (OIT) at Austin Peay State University (APSU). The intent is to ensure awareness of potential risks and responsibilities associated with such tools.
To request the use of the Sam’s Club, Home Depot or Lowes Credit Cards and Best Buy or Kroger’s tax exempt cards.
This is for users to submit changes to sections of the website for approval/submission.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Request a named account to be used by a graduate assistant or student worker.
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.
Report issues with SafeID Hardware OATH Tokens used for APSU Multi-Factor Authentication (MFA).
Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?