Popular Services
Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you need assistance with a technology purchase? We can assist you with a quote.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you have a name change, title change or office location change in the University directory?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Changes or Modifications to Banner or other Existing Applications/Systems
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Requests and issues involving email within Office 365 or the Outlook email client.
Need to request or manage access to a course shell in D2L?
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
To request access to Govs eShop or change existing access.
Do you need assistance installing a new piece of software on your University owned computer?
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.