Popular Services

Submit a request for VPN Access.

Do you need to have your office telephone extension transferred to a personal phone?

Would you like to be able to receive your voicemail to your APSU email account?

Students may check out laptops.

Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.

Do you need assistance installing a new piece of software on your University owned computer?

Does your department need a softphone installed?

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Do you need to add a TA, GTA, SLA, evaluator, or someone else to your course?

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Do you need to add or remove users from your Network Share? Do you need to allow a new user access?

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Administrator access will be considered for university employees requiring administrator management of university-owned computers. Do you require administrative access to perform work related duties?

Any other requests related to Virtual Servers such as modifications.

Are you a faculty member who needs courses combined? Course combines much be completed prior to students having access to the courses on the first day of the term.

Do you need the voicemail on your phone reset or changed in some way?

Faculty may request a license for various multimedia software.

If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.

If you can't find what you need under the other categories, use this to enter requests relating to Telephones.

Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Request a generic email address to be used for a department, committee, or other purpose.

If you need data from university information systems or require development of a new report, use this service. Upon approval from DSIR, an appropriate resource will be notified of your request.

Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?

Changes or Modifications to Banner or other Existing Applications/Systems