Popular Services

Requests and issues involving email within Office 365 or the Outlook email client.

Do you need assistance installing a new piece of software on your University owned computer?

Request a named account to be used by a graduate assistant or student worker.

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Do you have a new employee? Please complete this service request.

Submit a request for VPN Access.

Need to request or manage access to a course shell in D2L?

This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Are you an Instructor who needs courses combined or cross-listings merged?

Do you need assistance with a technology purchase? We can assist you with a quote.

Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?

To request a new vendor in Govs e-Shop. Do not use for Contracts.

Changes or Modifications to Banner or other Existing Applications/Systems

Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.

Do you need to add or remove users from your Shared Mailbox?

Have you installed Office 365?

Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?

Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.

Do you have a printer that needs to be installed?

Submit a project request for approval.

Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?