Popular Services

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Need to request or manage access to a course shell in D2L?

Do you need assistance installing a new piece of software on your University owned computer?

Request a named account to be used by a graduate assistant or student worker.

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Submit a request for VPN Access.

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Have you installed Office 365?

Requests and issues involving email within Office 365 or the Outlook email client.

Do you need to add or remove users from your Network Share? Do you need to allow a new user access?

Do you need to add or remove users from your Shared Mailbox?

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Submit a project request for approval.

Are you an Instructor who needs courses combined or cross-listings merged?

Changes or Modifications to Banner or other Existing Applications/Systems

If you can't find what you need under the other categories, use this to enter requests relating to Software.

If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.

Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?

Do you have a new employee? Please complete this service request.

Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?

To request a new vendor in Govs e-Shop. Do not use for Contracts.

Do you have a printer that needs to be installed?

Do you need assistance with a technology purchase? We can assist you with a quote.

Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.

Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.