Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you need assistance installing a new piece of software on your University owned computer?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Need to request or manage access to a course shell in D2L?
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Requests and issues involving email within Office 365 or the Outlook email client.
Changes or Modifications to Banner or other Existing Applications/Systems
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Request a named account to be used by a graduate assistant or student worker.
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?
Do you have a name change, title change or office location change in the University directory?
Do you need to add or remove users from your Shared Mailbox?
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
If you can't find what you need under the other categories, use this to enter requests relating to Software.
Is your printer giving you an error message you don't understand? Is it not printing properly?
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?