Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.
Need to request or manage access to a course shell in D2L?
Requests and issues involving email within Office 365 or the Outlook email client.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
The Campaign Registry, which manages campaigns on behalf of carriers, has updated its requirements. As part of this update, users must opt-in to send or receive texts on their Avaya softphone and mobile app. Please take the necessary steps to opt in and ensure uninterrupted service by reading the agreement terms and completing the service request form.
Changes or Modifications to Banner or other Existing Applications/Systems
Do you need help resetting your campus Enterprise Account password?
Do you need to add or remove users from your Shared Mailbox?
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
Are you an Instructor who needs courses combined or cross-listings merged?
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
Need a faculty/staff license for Snagit or Camtasia?
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
If you can't find what you need under the other categories, use this to enter requests relating to Information Security..