Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you need assistance installing a new piece of software on your University owned computer?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Need to request or manage access to a course shell in D2L?
Request a named account to be used by a graduate assistant or student worker.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Do you need assistance with a technology purchase? We can assist you with a quote.
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
Changes or Modifications to Banner or other Existing Applications/Systems
Requests and issues involving email within Office 365 or the Outlook email client.
Are you having problems connecting to the wireless network or staying connected to the wireless network?
Request support for general Banner errors or issues encountered while accessing or using the system.
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
Do you need to add or remove users from your Shared Mailbox?
Is your printer giving you an error message you don't understand? Is it not printing properly?
Do you need access to security cameras on campus, as a part of your work-related duties?