Popular Services
Requests and issues involving email within Office 365 or the Outlook email client.
Do you need assistance installing a new piece of software on your University owned computer?
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Request a named account to be used by a graduate assistant or student worker.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Need to request or manage access to a course shell in D2L?
Are you an Instructor who needs courses combined or cross-listings merged?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
Changes or Modifications to Banner or other Existing Applications/Systems
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Do you need assistance with a technology purchase? We can assist you with a quote.
Do you need to add or remove users from your Shared Mailbox?
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?