Popular Services

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.

Submit a request for VPN Access.

To request a new vendor in Govs e-Shop. Do not use for Contracts.

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Need to request or manage access to a course shell in D2L?

Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?

Do you have a printer that needs to be installed?

Do you need assistance installing a new piece of software on your University owned computer?

Changes or Modifications to Banner or other Existing Applications/Systems

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.

To request access to Govs eShop or change existing access.

Do you have a new employee? Please complete this service request.

Do you need to add or remove users from your Network Share? Do you need to allow a new user access?

Is your printer giving you an error message you don't understand? Is it not printing properly?

Do you need to add or remove users from your Shared Mailbox?

Are you having an issue with your Avaya Desktop or Cloud Phone Application?

If you can't find what you need under the other categories, use this to enter requests relating to Telephones.

Need to start working on a course before its available or created a course to be certified and/or turned into a Master copy in D2L?

Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.

A surplus pool is a pool of surplus computers. The surplus pool is comprised of employee and lab computers that have been refreshed. Surplus computers will be reissued into our environment without posing a potential security threat, without a warranty, and with limited service support options.

If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.

Are you an Instructor who needs courses combined or cross-listings merged?