Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Need to request or manage access to a course shell in D2L?
Requests and issues involving email within Office 365 or the Outlook email client.
Changes or Modifications to Banner or other Existing Applications/Systems
Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.
Do you need assistance installing a new piece of software on your University owned computer?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Do you need to add or remove users from your Shared Mailbox?
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.
Do you need assistance with a technology purchase? We can assist you with a quote.
Need a faculty/staff license for Snagit or Camtasia?
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Do you need help resetting your campus Enterprise Account password?
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
To request a FOAP to be added or change the approver on a FOAP in Govs eShop.