Popular Services
Need to request or manage access to a course shell in D2L?
Request a named account to be used by a graduate assistant or student worker.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you need assistance installing a new piece of software on your University owned computer?
Are you an Instructor who needs courses combined or cross-listings merged?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Requests and issues involving email within Office 365 or the Outlook email client.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Do you need to add or remove users from your Shared Mailbox?
If you can't find what you need under the other categories, use this to enter requests relating to Software.
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Do you need assistance with a technology purchase? We can assist you with a quote.
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?