Popular Services
Requests and issues involving email within Office 365 or the Outlook email client.
Do you need assistance installing a new piece of software on your University owned computer?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Request a named account to be used by a graduate assistant or student worker.
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
Do you need assistance with a technology purchase? We can assist you with a quote.
Do you need to add or remove users from your Shared Mailbox?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
Need to request or manage access to a course shell in D2L?
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Changes or Modifications to Banner or other Existing Applications/Systems
If you can't find what you need under the other categories, use this to enter requests relating to Software.
Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Are you an Instructor who needs courses combined or cross-listings merged?
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.