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Services or Offerings?
Administrative Systems Access Request
  1. Services
  2. Enterprise Applications and Solutions
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
APSU Laptop Loan Request
  1. Services
  2. Distance Education: Online/Innovative Learning
  3. Distance Education Services
Students may check out laptops.
APSU Res-Devices Network
  1. Services
  2. Wireless and Networking
  3. Wireless
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Audio Visual Consultation
  1. Services
  2. Audio Visual Classrooms
Do you need to consult with a technical representative regarding audio visual systems, flat panel TVs or projectors, speakers and microphones, or other specialty audio-visual projects?
Audio Visual Demonstration/Training
  1. Services
  2. Audio Visual Classrooms
Would you like to request technical training on how to use audio visual equipment?
Audio Visual Installation
  1. Services
  2. Audio Visual Classrooms
Has your equipment been delivered? Do you have a piece of equipment to be added to an audio visual station?
Audio Visual Issues
  1. Services
  2. Audio Visual Classrooms
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Banner Error or Issues
  1. Services
  2. Enterprise Applications and Solutions
Request support for general Banner errors or issues encountered while accessing or using the system.
Calendar Issues
  1. Services
  2. Account Management
  3. Email and Calendar
Requests and issues involving calendars within Office 365 or the Outlook client, such as access or permissions.
Change Request for Existing Application
  1. Services
  2. Enterprise Applications and Solutions
Changes or Modifications to Banner or other Existing Applications/Systems
Computer Issues
  1. Services
  2. Computers, Printers, and Mobile Devices
  3. Computers
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Course Design & Delivery Assistance
  1. Services
  2. Distance Education: Online/Innovative Learning
  3. Distance Education Services
Faculty who need assistance with issues related to course design or delivery.
D2L Course Copy
  1. Services
  2. Distance Education: Online/Innovative Learning
  3. D2L Related Issues
Are you a faculty member who needs your content transferred from an old D2L section to a new section?
D2L Faculty Course Combine or Merge
  1. Services
  2. Distance Education: Online/Innovative Learning
  3. D2L Related Issues
Are you a faculty member who needs courses combined? Course combines much be completed prior to students having access to the courses on the first day of the term.
D2L Faculty Technical Issues
  1. Services
  2. Distance Education: Online/Innovative Learning
  3. D2L Related Issues
Are you a D2L instructor and having problems with a function within D2L?