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Services or Offerings?
This ticket is for a sponsoring department to request extending an adjunct faculty account during period of time when the adjunct is not teaching for the university.

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Do you need to consult with a technical representative regarding audio visual systems, flat panel TVs or projectors, speakers and microphones, or other specialty audio-visual projects?

Request support for general Banner errors or issues encountered while accessing or using the system.

Requests and issues involving calendars within Office 365 or the Outlook client, such as access or permissions.

Changes or Modifications to Banner or other Existing Applications/Systems


If you need data from university information systems or require development of a new report, use this service. Upon approval from DSIR, an appropriate resource will be notified of your request.

Does your department need a softphone installed?

Requests and issues involving email within Office 365 or the Outlook email client.

Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.

Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.

Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.

Do you have a printer that needs to be installed?