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Administrative Systems Access Request
  1. Services
  2. Enterprise Applications & Solutions
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
APSU Res-Devices Network
  1. Services
  2. Wireless, Networking, File Storage and Sharing
  3. Wireless
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Audio Visual Consultation
  1. Services
  2. Classroom and Learning Spaces Technology Solutions
Do you need to consult with a technical representative regarding audio visual systems, flat panel TVs or projectors, speakers and microphones, or other specialty audio-visual projects?
Banner Error or Issues
  1. Services
  2. Enterprise Applications & Solutions
Request support for general Banner errors or issues encountered while accessing or using the system.
Calendar Issues
  1. Services
  2. Email and Calendar
Requests and issues involving calendars within Office 365 or the Outlook client, such as access or permissions.
Change Request for Existing Application
  1. Services
  2. Enterprise Applications & Solutions
Changes or Modifications to Banner or other Existing Applications/Systems
D2L Sandbox Creation Request
  1. Services
  2. Distance Education: Online/Innovative Learning
  3. D2L Related Issues
Data Request
  1. Services
  2. Decision Support and Institutional Research
If you need data from university information systems or require development of a new report, use this service. Upon approval from DSIR, an appropriate resource will be notified of your request.
Departmental Softphone Request
  1. Services
  2. Telephones
Does your department need a softphone installed?
Email Issues
  1. Services
  2. Email and Calendar
Requests and issues involving email within Office 365 or the Outlook email client.
Faculty Profile Updates
  1. Services
  2. Website
Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.
Generic Email Account Request
  1. Services
  2. Email and Calendar
Request a generic email address to be used for a department, committee, or other purpose.
Install a Printer
  1. Services
  2. Computers, Printers, and Mobile Devices
  3. Printers and Scanners
Do you have a printer that needs to be installed?
Install Mobile Device
  1. Services
  2. Computers, Printers, and Mobile Devices
  3. Mobile Devices
Do you have a new mobile device or wifi hospot purchased with University funds that needs to be set up for use on campus? Are you having issues with your mobile device or your Wifi hotspot?
IT Project Request
  1. Services
  2. Project Request
Submit a project request for approval.