This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.
For HR use only: to update an employee’s email address once their legal name change has been verified.
Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
Request a Deepnet Security SafeID hardware token as an alternative to smartphone-based MFA. Purchase, student fee-waiver, and temporary loaner options are available, subject to IT Security approval.
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Do you need help resetting your campus Enterprise Account password?
Do you need to add or remove users from your Shared Mailbox?
Report issues with SafeID Hardware OATH Tokens used for APSU Multi-Factor Authentication (MFA).
Request a named account to be used by a graduate assistant or student worker.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.