If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.
The MiFi Loan Program assists eligible students with participation in their web enhanced courses by providing loaner MiFi’s for one semester. The program is intended to support students that might not have the resources to secure a device in a timely manner. MiFi’s are limited and issued to eligible students on a first come first served basis.
Students who need information on online learning through TN eCampus may contact APSU's TN eCampus coordinator to get directed to helpful resources related to online course and programs, admissions, registration, application deadlines, etc.
If none of the other categories fits your need, use this.
Students or faculty who need assistance with SmarterMeasure software.
Faculty may request a license for various multimedia software.
Students or faculty who need assistance with TurnItIn software.
Students or faculty who need assistance with LinkedIn Learning.
Have you installed Office 365?
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Faculty may refer TN eCampus students to the TN eCampus Coordinator who need to report non-engaged students, or students who have difficulty with enrollment, grade appeals, login issues, or accessing student support services.
Have you received a new computer?
If you can't find what you need under the other categories, use this to enter requests relating to Audio Visual Services.
Submit a request for VPN Access.
Are you having problems connecting to the wireless network or staying connected to the wireless network?
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy:
https://www.apsu.edu/policy/4s_business_and_fin...
If you have problems related to D2L course content, dropbox, discussions, grades, assessments or quizzes.
Do you need a special piece of software? Do you need a supplier or a price?
How to install Office 365 on your personal devices if you are a staff member or faculty member.
Do you need to add a TA, GTA, SLA, evaluator, or someone else to your course?
Are you a faculty member who needs courses combined? Course combines much be completed prior to students having access to the courses on the first day of the term.
Students may check out laptops.
If you can't find what you need under the other categories, use this to enter requests relating to Telephones.
Students may check out laptops.
Will your computer not start normally? Are there lights on the front? Color? Blinking?