My Recently Visited Services
If you can't find what you need under the other categories, use this to enter requests relating to Software.
Want to get one of your online courses QM certified?
Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
To request access to use the APSU Amazon Business account.
Do you need assistance with a technology purchase? We can assist you with a quote.
To update your Corporate Card account after a legal name change.
Is your tablet malfunctioning? Have you broken the screen? Are you unable to connect to the network?
Do you need access to security cameras on campus, as a part of your work-related duties?
Request support for general Banner errors or issues encountered while accessing or using the system.
Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?
Do you have a new mobile device or wifi hospot purchased with University funds that needs to be set up for use on campus? Are you having issues with your mobile device or your Wifi hotspot?
Are you having an issue with your Avaya Desktop or Cloud Phone Application?
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.
Request a process analysis from the Project Management Team.
Would you like to request technical training on how to use audio visual equipment?
If you can't find what you need listed, you can use this service to request assistance.
Do you need to borrow a conference call phone for a special event?