Is there software on your computer that needs to be updated?
Requests and issues involving email within Office 365 or the Outlook email client.
Do you need to borrow a conference call phone for a special event?
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Students may check out laptops.
Do you need assistance installing a new piece of software on your University owned computer?
Do you have a printer that needs to be installed?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Are you a faculty member who needs courses combined? Course combines much be completed prior to students having access to the courses on the first day of the term.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Have you installed Office 365?
Faculty may request a license for various multimedia software.
If you can't find what you need listed, you can use this service to request assistance.
Have you received a new computer?
Do you need to consult with a technical representative regarding multimedia systems, flat panel TVs or projectors, speakers and microphones, or other specialty audio-visual projects?
Do you need the voicemail on your phone reset or changed in some way?
Does your department need a softphone installed?
If you can't find what you need under the other categories, use this to enter requests relating to Audio Visual Services.
Submit a project request for approval.
Submit a request for VPN Access.
Do you need to have your office telephone extension transferred to a personal phone?
Do you need a new telephone for a new position or new employee?
Students or faculty who need assistance with SmarterMeasure software.
Requests and issues involving calendars within Office 365 or the Outlook client, such as access or permissions.
Would you like to be able to receive your voicemail to your APSU email account?