My Recently Visited Services
APSU students, faculty, and staff who prefer not to use their personal smartphone for MFA can request a Deepnet Security SafeID hardware token for $20.
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Need to request or manage access to a course shell in D2L?
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
To discontinue the use of a credit card or if an employee is changing departments.
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Do you need assistance installing a new piece of software on your University owned computer?
To request the use of the Sam’s Club, Home Depot or Lowes Credit Cards and Best Buy or Kroger’s tax exempt cards.
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.
Do you need access to security cameras on campus, as a part of your work-related duties?
Report issues with SafeID Hardware OATH Tokens used for APSU Multi-Factor Authentication (MFA).
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Want to get one of your online courses QM certified?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Requests and issues involving email within Office 365 or the Outlook email client.
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Do you need assistance with a technology purchase? We can assist you with a quote.