My Recently Visited Services
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Need to request or manage access to a course shell in D2L?
Students or faculty who need assistance with Respondus LockDown Browser software.
Do you need to add or remove users from your Shared Mailbox?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
Changes or Modifications to Banner or other Existing Applications/Systems
Are you having an issue with your Avaya Desktop or Cloud Phone Application?
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
For HR use only: to update an employee’s email address once their legal name change has been verified.
Request a process analysis from the Project Management Team.
Students or faculty who need assistance with online tutoring
Do you need assistance installing a new piece of software on your University owned computer?
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Do you need to purchase a mobile wifi, mifi, or hotspot for a special event or travel?
Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.
If you can't find what you need listed, use this to enter other requests relating to printer issues.
Has your equipment been delivered? Do you have a piece of equipment to be added to an audio visual station?
Coursedog Training provides university employees with guided instruction on using the Coursedog platform for academic scheduling, curriculum management, and catalog publishing.
Faculty or staff who need assistance with Camtasia or Snagit software.
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
To discontinue the use of a credit card or if an employee is changing departments.