My Recently Visited Services
Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.
Are you having problems connecting to the wireless network or staying connected to the wireless network?
Do you have a name change, title change or office location change in the University directory?
This is for users to submit changes to sections of the website for approval/submission.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
How to install Office 365 on your personal devices if you are a staff member or faculty member.
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Requests and issues involving email within Office 365 or the Outlook email client.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Are you having an issue with your Avaya Desktop or Cloud Phone Application?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
Need to request or manage access to a course shell in D2L?
Has your equipment been delivered? Do you have a piece of equipment to be added to an audio visual station?
Faculty or staff who need assistance with Camtasia or Snagit software.
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Do you have a new mobile device or wifi hospot purchased with University funds that needs to be set up for use on campus? Are you having issues with your mobile device or your Wifi hotspot?
For HR use only: to update an employee’s email address once their legal name change has been verified.
If you can't find what you need under the other categories, use this to enter requests relating to Software.
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
Do you need assistance installing a new piece of software on your University owned computer?
Any server being created new or restored from backup, please open a server provisioning ticket.