My Recently Visited Services

Request support for general Banner errors or issues encountered while accessing or using the system.

Have you installed Office 365?

Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?

Do you need help resetting your campus Enterprise Account password?

Do you need access to security cameras on campus, as a part of your work-related duties?

Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Requests and issues involving email within Office 365 or the Outlook email client.

If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.

Submit a project request for approval.

Do you need a network file share to store your University data?

Do you have a name change, title change or office location change in the University directory?

Need to request or manage access to a course shell in D2L?

Students or faculty who need assistance with online tutoring

Does your department need a softphone installed?

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?

Students or faculty who need assistance with SmarterMeasure software.

Are you having an issue with a security camera on campus?

Experiencing a technical issue with features in D2L or items inside of a course?

If you can't find what you need listed, you can use this to enter requests relating to the Wireless Network.

Do you need assistance with a technology purchase? We can assist you with a quote.

Are you an Instructor who needs courses combined or cross-listings merged?

Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?

Do you need to be able to call long distance from a University telephone?