My Recently Visited Services

Experiencing a technical issue with features in D2L or items inside of a course?

Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?

Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.

If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.

Are you having an issue with a security camera on campus?

If you can't find what you need under the other categories, use this to enter requests relating to Software.

Have you installed Office 365?

Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Has your equipment been delivered? Do you have a piece of equipment to be added to an audio visual station?

Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?

Do you need to have a security camera installed?

Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.

If you can't find what you need listed, use this to enter other requests relating to printer issues.

Do you have a new employee? Please complete this service request.

Students or faculty who need assistance with online tutoring

Do you need help resetting your campus Enterprise Account password?

Students or faculty who need assistance with YuJa, including human captioning requests.

Request support for general Banner errors or issues encountered while accessing or using the system.

Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?

Do you need to borrow a conference call phone for a special event?

Do you have a new mobile device or wifi hospot purchased with University funds that needs to be set up for use on campus? Are you having issues with your mobile device or your Wifi hotspot?

Submit a project request for approval.

To request insurance coverage.

Is your tablet malfunctioning? Have you broken the screen? Are you unable to connect to the network?