My Recently Visited Services
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Students or faculty who need assistance with Panorama software.
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Do you need to submit a Request for Proposal (RFP)?
Experiencing a technical issue with features in D2L or items inside of a course?
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
Do you have a new mobile device or wifi hospot purchased with University funds that needs to be set up for use on campus? Are you having issues with your mobile device or your Wifi hotspot?
Do you need help resetting your campus Enterprise Account password?
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
Need to request or manage access to a course shell in D2L?
Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?
Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?
If you can't find what you need under the other categories, use this to enter requests relating to Software.
To request a copy of APSU’s Tax Exempt Letter or Certificate of Self Insurance
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?
Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.
Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
Are you having problems connecting to the wireless network or staying connected to the wireless network?