My Recently Visited Services

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Have you installed Office 365?

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Students or faculty who need assistance with Zoom.

This is for users to submit changes to sections of the website for approval/submission.

To request a Corporate card.

Students or faculty who need assistance with Turnitin software.

If you can't find what you need under the other categories, use this to enter requests relating to Telephones.

Experiencing a technical issue with features in D2L or items inside of a course?

Is there software on your computer that needs to be updated?

Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?

Do you need assistance installing a new piece of software on your University owned computer?

Students or faculty who need assistance with SmarterMeasure software.

Any server being created new or restored from backup, please open a server provisioning ticket.

Are you having an issue with a security camera on campus?

Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?

Report issues with SafeID Hardware OATH Tokens used for APSU Multi-Factor Authentication (MFA).

Students or faculty who need assistance with Respondus LockDown Browser software.

Do you need help resetting your campus Enterprise Account password?

Submit a request for VPN Access.

Do you need the voicemail on your phone reset or changed in some way?

Does your job require you to make international calls? If so, you can request this service with your supervisor's approval.

Do you need to have a security camera installed?