My Recently Visited Services
Requests and issues involving email within Office 365 or the Outlook email client.
Experiencing a technical issue with features in D2L or items inside of a course?
Do you need assistance installing a new piece of software on your University owned computer?
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
If you can't find what you need under the other categories, use this to enter requests relating to Software.
How to install Office 365 on your personal devices if you are a staff member or faculty member.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?
Need to request or manage access to a course shell in D2L?
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Are you having an issue with your Avaya Desktop or Cloud Phone Application?
Would you like to be able to receive your voicemail to your APSU email account?
Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Do you need assistance with a technology purchase? We can assist you with a quote.
If you can't find what you need under the other categories, use this to enter requests relating to Telephones.
Do you need to have a security camera installed?
If you can't find what you need listed, you can use this to enter requests relating to the Wireless Network.