If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.
Students who need information on online learning through TN eCampus may contact APSU's TN eCampus coordinator to get directed to helpful resources related to online course and programs, admissions, registration, application deadlines, etc.
If none of the other categories fits your need, use this.
Students or faculty who need assistance with SmarterMeasure software.
Is there software on your computer that needs to be updated?
Requests and issues involving email within Office 365 or the Outlook email client.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
If you can't find what you need listed, use this to enter other requests relating to printer issues.
Faculty may request a license for various multimedia software.
Students or faculty who need assistance with TurnItIn software.
If you can't find what you need listed, you can use this to enter requests relating to the Wireless Network.
Students or faculty who need assistance with LinkedIn Learning.
Have you installed Office 365?
Is your multimedia not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Faculty and students may check out various equipment.
Faculty may refer TN eCampus students to the TN eCampus Coordinator who need to report non-engaged students, or students who have difficulty with enrollment, grade appeals, login issues, or accessing student support services.
Do you need assistance installing a new piece of software on your University owned computer?
If you can't find what you need under the other categories, use this to enter requests relating to Audio Visual Services.
Are you having problems connecting to the wireless network or staying connected to the wireless network?
Do you have a printer that needs to be installed?
Do you need a special piece of software? Do you need a supplier or a price?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
How to install Office 365 on your personal devices if you are a staff member or faculty member.