My Recently Visited Services

Do you need help resetting your campus Enterprise Account password?

Requests and issues involving email within Office 365 or the Outlook email client.

Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?

Have you installed Office 365?

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Submit a project request for approval.

If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.

Request support for general Govs Suite errors or issues encountered while accessing or using the system.

Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?

Loaner laptops will be reissued into our environment without posing a potential security threat, without a warranty, and with limited service support options.

If you can't find what you need under the other categories, use this to enter requests relating to Software.

Do you have a name change, title change or office location change in the University directory?

Do you have a new employee? Please complete this service request.

Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.

Do you need assistance installing a new piece of software on your University owned computer?

To request the use of the Sam’s Club, Home Depot or Lowes Credit Cards and Best Buy or Kroger’s tax exempt cards.

Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?

Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.

This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.

Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.

Need to request or manage access to a course shell in D2L?

Are you an Instructor who needs courses combined or cross-listings merged?

Do you have a printer that needs to be installed?

To request access to use the APSU Amazon Business account.