My Recently Visited Services
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
The Campaign Registry, which manages campaigns on behalf of carriers, has updated its requirements. As part of this update, users must opt-in to send or receive texts on their Avaya softphone and mobile app. Please take the necessary steps to opt in and ensure uninterrupted service by reading the agreement terms and completing the service request form.
If you can't find what you need under the other categories, use this to enter requests relating to Software.
Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.
Do you need help resetting your campus Enterprise Account password?
Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.
To update your Corporate Card account after a legal name change.
If you can't find what you need under the other categories, use this to enter requests relating to Audio Visual Services.
When Brian Receives an email for these requests, he will forward to GOVSTECH and this is service that will be used.
Do you need to borrow a conference call phone for a special event?
Do you need to consult with a technical representative regarding audio visual systems, flat panel TVs or projectors, speakers and microphones, or other specialty audio-visual projects?
Are you having an issue with your Avaya Desktop or Cloud Phone Application?
Are you an Instructor who needs courses combined or cross-listings merged?
Are you having problems connecting to the wireless network or staying connected to the wireless network?
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.