My Recently Visited Services
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Need to request or manage access to a course shell in D2L?
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
To request access to Govs eShop or change existing access.
Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.
Do you have a new mobile device or wifi hospot purchased with University funds that needs to be set up for use on campus? Are you having issues with your mobile device or your Wifi hotspot?
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Do you need a network file share to store your University data?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Is your printer giving you an error message you don't understand? Is it not printing properly?
Request a named account to be used by a graduate assistant or student worker.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need help resetting your campus Enterprise Account password?
Want to get one of your online courses QM certified?
If you can't find what you need under the other categories, use this to enter requests relating to Telephones.
Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
Request support for general Banner errors or issues encountered while accessing or using the system.
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Do you need access to security cameras on campus, as a part of your work-related duties?