Telephone, voicemail, and communication services on campus.

Services (12)

Departmental Softphone Request

Does your department need a softphone installed?

Request a Conference Phone Loan

Do you need to borrow a conference call phone for a special event?

Request a Long Distance Code

Do you need to be able to call long distance from a University telephone?

Request Avaya Desktop Phone

Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.

Request for a Telephone

Do you need a new telephone for a new position or new employee?

Request for Call Forwarding to a Personal Phone

Do you need to have your office telephone extension transferred to a personal phone?

Request for Voicemail to APSU Email Relay

Would you like to be able to receive your voicemail to your APSU email account?

Request to Change an Existing Telephone

Do you need to change the name on the existing telephone?

Request to Make International Phone Calls

Does your job require you to make international calls? If so, you can request this service with your supervisor's approval.

Request Voicemail Changes or Resets

Do you need the voicemail on your phone reset or changed in some way?

Report Avaya Phone Issues

Are you having an issue with your Avaya Desktop or Cloud Phone Application?

Telephone Issues

If you can't find what you need under the other categories, use this to enter requests relating to Telephones.