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Resetting Your APSU Password
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In any browser, navigate to
https://passwordreset.microsoftonline.com/?whr=apsu.edu
.
Enter your
APSU email address
and the
characters in the picture
. Click
Next
.
Choose
I forgot my password
and click
Next
.
Choose a verification method:
Email
|
Text
|
Call
If you choose
Email my alternate email
, click
Email.
Check your alternate email. You should see an email from Microsoft that contains your verification code.
Input the
verification code
in the field and click
Next
.
Input your
new password twice
and click
Finish
.
You will see the following confirmation screen that your password has been reset successfully.
You will receive an email confirmation from Microsoft that your password has been reset successfully.
If you choose
Text my mobile phone
, input your mobile number in the field and click
Text.
You will receive a text message from Microsoft. Input the code in the field and click
Next.
Input your
new password twice
and click
Finish
.
You will see the following confirmation screen that your password has been reset successfully.
You will receive an email confirmation from Microsoft that your password has been reset successfully.
If you chose
Call my mobile phone,
input your mobile number in the field and click
Call.
You will receive an automated call from Microsoft. Push the
pound key (#)
on your phone when prompted.
Input your
new password twice
and click
Finish
.
You will see the following confirmation screen that your password has been reset successfully.
You will receive an email confirmation from Microsoft that your password has been reset successfully.
Details
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Article ID:
67022
Created
Fri 11/9/18 3:04 PM
Modified
Wed 7/7/21 1:36 PM
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