Modifying Your Multi-Factor Authentication (MFA) Settings for Retirees

  1. In any browser, log into myapps.microsoft.com.
     
  2. Click your picture in the upper right-hand corner and choose View Account.
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  3. Click UPDATE INFO in the Security info box.
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  4. You will be required to authenticate with your default secondary authentication method. Once authenticated, click + Add method.
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  5. You will see a dropdown with a list of available authentication methods.
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  6. To set up the Microsoft Authenticator, choose Authenticator app in the list and click Add.
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  7. The Microsoft Authenticator app is available for Android and iPhone. Download and install the app and click Next.
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  8. If prompted, allow notifications on your device. Choose to add a work account and click Next.
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  9. With the Microsoft Authenticator app open on your mobile device, scan the QR code displayed on your computer screen and click Next.
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  10. Your mobile device should now alert you to click an Approve button in the Microsoft Authenticator app. Click Next.
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  11. You will return to the security screen. Your default sign-in method is listed. You can change your default method by clicking Change.
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  12. Choose your default method from the dropdown list.
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  13. Click Confirm.
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  14. To set up email, click + Add method.
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  15. Choose email in the list and click Add.
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  16. Input your non-APSU email address and click Next.
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  17. You will receive an email containing a 6 digit code. Input the code and click Next.
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  18. To set up an alternate phone, click + Add method.
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  19. Choose alternate phone in the list and click Add.
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  20. Input the phone number you would like to use. Choose to have Microsoft text me a code or call me and then click Next.
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  21. If you chose to have a code sent to you via text, enter it and click Next.
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  22. Click Done.
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  23. If you chose to receive a call, press pound (#) on your phone when prompted and click Done.
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