How do Iog in through JAMF Connect on an Apple Computer?

Purpose

This article guides users through logging into JAMF Connect on an Apple Computer. JAMF Connect enables secure, cloud-based authentication for university computer labs, allowing users to sign in with their institutional credentials. It ensures consistent access to user files and settings while maintaining compliance and simplifying account management across shared lab machines.Uploaded Image (Thumbnail)

*Prerequisites 

  • Jamf Connect managed device.

  • User has an active APSU account 

  • Multi-Factor Authentication (MFA) is enabled for the organization.

  • Updated APSU password. 

Logging In

Step 1: Log In

1. Enter your full APSU email address (e.g., doej@apsu.edu). 

Uploaded Image (Thumbnail)2. Select Next, then enter your password.  

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3. Follow the on-screen MFA prompt (*Once MFA is approved, authentication will continue automatically.)             

Step 2: Select an Existing Local Account (if prompted) 

If Jamf Connect detects one or more existing local accounts on the Mac: 

  1. A user selection screen will appear. 
  1. Select the account that matches your name. 
  1. When prompted: 
  • Enter the local account password, or
  • Allow Jamf Connect to link your APSU account to the local account.
  • Jamf Connect will sync your organizational credentials with the local Mac account.
  • This ensures your APSU password and the Mac login password remain aligned.

Password Reset Error:

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If you are unable to log in via JAMF Connect, you will be required to reset your password using the APSU Password Reset Tool.

If you are unsuccessful, contact the GOVS Tech Help Desk for assistance.Uploaded Image (Thumbnail)

Need Help?

If you experience issues or have questions about proper use, please contact the GOVSTECH Help Desk at E: govstech@apsu.edu or P: 931-221-4357. 

 

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