Setting Up Multi-Factor Authentication (MFA)

  1. In any browser, log into outlook.office365.com. You can also try using mail.apsu.edu.
     
  2. Click Next.
    MFA setup step 2
     
  3. The Microsoft Authenticator app is available for Android and iPhone. Download and install the app and click Next.
    MFA setup step 3
     
  4. Click Next.
    MFA setup step 4
     
  5. In the app, tap Add account.
    MFA setup step 5
     
  6. Tap Work or school account.
    MFA setup step 6
     
  7. Tap Scan QR code.
    MFA setup step 7
     
  8. With your phone, scan the QR code on your computer screen. Click Next.
    MFA setup step 8
     
  9. A two digit number will be shown on the screen.
    MFA setup step 9
     
  10. Enter the two digit number on your phone and tap Yes.
    MFA setup step 10
     
  11. Click Next.
    MFA setup step 11
     
  12. Input the phone number you would like to use in the box. To receive a code via text, select Text me a code and click Next. If you would like to receive a call instead of a text, skip to step 16.
    MFA setup step 12
     
  13. A six digit code will be sent to your phone. Enter it in the field and click Next.
    MFA setup step 13
     
  14. Click Next.
    MFA setup step 14
     
  15. Click Done.
    MFA setup step 15
     
  16. If you would like to receive a call instead of a text, input the phone number you would like to use in the box and select Call me. Click Next.
    MFA setup step 16
     
  17. You will receive a call from Microsoft. Press pound (#) on your phone when prompted.
    MFA setup step 17
     
  18. Click Next.
    MFA setup step 18
     
  19. Click Done.
    MFA setup step 19
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