Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Projects
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Blank
Knowledge Base
Account Management
Modifying Your Multi-Factor Authentication (MFA) Settings
Modifying Your Multi-Factor Authentication (MFA) Settings
Tags
security
multi-factor-authentication
mfa
In any browser, log into
myapps.microsoft.com
.
Click
your picture
in the upper right-hand corner and choose
View Account
.
Click
UPDATE INFO
in the
Security info
box.
You will be required to authenticate with your default secondary authentication method. Once authenticated, click
+ Add sign-in method
.
You will see a dropdown with a list of available authentication methods.
To set up the
Microsoft Authenticator
, choose
Authenticator app
in the list and click
Add
.
The Microsoft Authenticator app is available for
Android
and
iPhone
. Download and install the app and click
Next
.
If prompted,
allow notifications
on your device. Choose to add a
work or school
account and click
Next
.
With the Microsoft Authenticator app open on your mobile device, scan the
QR code
displayed on your computer screen and click
Next
.
Your mobile device should now alert you to type in a number in the Microsoft Authenticator app. Type the number you see into your phone.
Click
Next
.
You will return to the security screen. Your default sign-in method is listed. You can change your default method by clicking
Change
.
Choose your default method from the dropdown list.
Click
Confirm
.
To set up
email
, click
+ Add sign-in method
.
Choose
email
in the list and click
Add
.
Input your
non-APSU email address
and click
Next
.
You will receive an email containing a 6 digit code. Input the code and click
Next
.
To set up
an alternate phone
, click
+ Add sign-in method
.
Choose
alternate phone
in the list and click
Add
.
Input the
phone number
you would like to use. Choose to have Microsoft
text me a code
or
call me
and then click
Next.
If you chose to have a code sent to you via text, enter it and click
Next
.
Click
Done
.
If you chose to receive a call, press
pound (#)
on your phone when prompted and click
Done
.
Sign in to leave feedback
100% helpful - 1 review
Blank
Blank
Blank
Blank
Print Article
Related Articles (1)
Setting Up Multi-Factor Authentication (MFA)
Deleting...
×
Share
Recipient(s)
- separate email addresses with a comma
Message
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://govstech.apsu.edu/TDClient/2071/Portal/KB/ArticleDet?ID=89937">https://govstech.apsu.edu/TDClient/2071/Portal/KB/ArticleDet?ID=89937</a><br /><br />Modifying Your Multi-Factor Authentication (MFA) Settings