Changing Your APSU Password

  1. Log into mail.apsu.edu for employees and https://outlook.office365.com for students.
    password reset OWA step 1 (employees)
    password reset OWA step 1 (students)
     
  2. Click the gear symbol in the upper right-hand corner.
    password reset OWA step 2
     
  3. Click Office 365 at the bottom.
    password reset OWA step 3
     
  4. Click Security & privacy on the left.
    password reset OWA step 4
     
  5. Click Password in the middle.
    password reset OWA step 5
     
  6. Input your old password. Create a new password and then type it again to confirm. Click submit.
    password reset OWA step 6
     
  7. If you see the following error message, your old password was entered incorrectly. Go back to step 6, making sure to input the old password correctly.
    password reset OWA step 7
     
  8. If you see the following error message, your password is not complex enough. It needs to be at least 8 characters long, and must contain a combination of uppercase letters, lowercase letters, numbers, and symbols. It cannot match one of your previous 24 passwords.
    password reset OWA step 8
     
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Details

Article ID: 66593
Created
Fri 11/2/18 1:14 PM
Modified
Tue 11/13/18 3:19 PM