My Recently Visited Services

Requests and issues involving email within Office 365 or the Outlook email client.

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Have you installed Office 365?

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Need to request or manage access to a course shell in D2L?

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Do you need assistance with a technology purchase? We can assist you with a quote.

Do you need assistance installing a new piece of software on your University owned computer?

Is there software on your computer that needs to be updated?

If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.

To request a new vendor in Govs e-Shop. Do not use for Contracts.

Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?

Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.

Are you having an issue with a security camera on campus?

If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request.

If you can't find what you need listed, use this to enter other requests relating to printer issues.

Do you have a printer that needs to be installed?

Do you need to add or remove users from your Network Share? Do you need to allow a new user access?

Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?

Do you need to consult with a technical representative regarding audio visual systems, flat panel TVs or projectors, speakers and microphones, or other specialty audio-visual projects?

Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?

Is your printer giving you an error message you don't understand? Is it not printing properly?

Changes or Modifications to Banner or other Existing Applications/Systems

Students or faculty who need assistance with Honorlock online proctoring.