My Recently Visited Services
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you need help resetting your campus Enterprise Account password?
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
When Brian Receives an email for these requests, he will forward to GOVSTECH and this is service that will be used.
Requests and issues involving calendars within Office 365 or the Outlook client, such as access or permissions.
To request the use of the Sam’s Club, Home Depot or Lowes Credit Cards and Best Buy or Kroger’s tax exempt cards.
Any server being created new or restored from backup, please open a server provisioning ticket.
Any other requests related to Virtual Servers such as modifications.
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Need to request or manage access to a course shell in D2L?
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
Do you need a network file share to store your University data?
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Want to get one of your online courses QM certified?
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Changes or Modifications to Banner or other Existing Applications/Systems
Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.
If you can't find what you need listed, you can use this to enter requests relating to the Wireless Network.