My Recently Visited Services
Do you need help resetting your campus Enterprise Account password?
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need assistance installing a new piece of software on your University owned computer?
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Requests and issues involving email within Office 365 or the Outlook email client.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Changes or Modifications to Banner or other Existing Applications/Systems
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Any server being created new or restored from backup, please open a server provisioning ticket.
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
Do you need assistance with a technology purchase? We can assist you with a quote.
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you need access to security cameras on campus, as a part of your work-related duties?
Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?
Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.