My Recently Visited Services
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.
Do you need to change the name on the existing telephone?
Do you need assistance installing a new piece of software on your University owned computer?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
Need to request or manage access to a course shell in D2L?
Do you need help resetting your campus Enterprise Account password?
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Requests and issues involving email within Office 365 or the Outlook email client.
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?
Do you have a name change, title change or office location change in the University directory?
If you can't find what you need under the other categories, use this to enter requests relating to Telephones.
Do you need to have your office telephone extension transferred to a personal phone?
Would you like to be able to receive your voicemail to your APSU email account?