My Recently Visited Services

Will your computer not start normally? Are there lights on the front? Color? Blinking?


Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...


Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.


If you can't find what you need under the other categories, use this to enter requests relating to Account Management.


Request a process analysis from the Project Management Team.


Submit a project request for approval.


Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.


To request the use of the Sam’s Club, Home Depot or Lowes Credit Cards and Best Buy or Kroger’s tax exempt cards.


Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?


Have you installed Office 365?


Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?


Do you have a new employee? Please complete this service request.


Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.


Do you need a new network drop installed or an old drop reactivated in a dorm, office, or classroom?


Do you need to change the name on the existing telephone?


Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.


Would you like to request technical training on how to use audio visual equipment?


This form serves to document informed consent for the use of artificial intelligence (AI) tools that have not been reviewed or approved by the Office of Information Technology (OIT) at Austin Peay State University (APSU). The intent is to ensure awareness of potential risks and responsibilities associated with such tools.


Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.


Loaner laptops will be reissued into our environment without posing a potential security threat, without a warranty, and with limited service support options.


Do you need assistance installing a new piece of software on your University owned computer?


Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).


Students or faculty who need assistance with Zoom.


This is for users to submit changes to sections of the website for approval/submission.