My Recently Visited Services
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.
Need to request or manage access to a course shell in D2L?
Do you need help resetting your campus Enterprise Account password?
If you can't find what you need under the other categories, use this to enter requests relating to Audio Visual Services.
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
If you can't find what you need listed, you can use this service to request assistance.
For HR use only: to update an employee’s email address once their legal name change has been verified.
Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Requests and issues involving email within Office 365 or the Outlook email client.
Request a named account to be used by a graduate assistant or student worker.
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Do you need assistance installing a new piece of software on your University owned computer?