My Recently Visited Services

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...


Submit a request for VPN Access.


Would you like to request technical training on how to use audio visual equipment?


If you can't find what you need under the other categories, use this to enter requests relating to Account Management.


To request a new vendor in Govs e-Shop. Do not use for Contracts.


Coursedog is a platform that helps colleges manage academic scheduling, curriculum, and catalog workflows, with integration support for Banner SIS.


Have you installed Office 365?


Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.


Requests and issues involving email within Office 365 or the Outlook email client.


Do you need help resetting your campus Enterprise Account password?


Do you need to add or remove users from your Network Share? Do you need to allow a new user access?


For HR use only: to update an employee’s email address once their legal name change has been verified.


Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.


Request a named account to be used by a graduate assistant or student worker.


Need to request or manage access to a course shell in D2L?


Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.


Experiencing a technical issue with features in D2L or items inside of a course?


If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.


Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.


Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.


Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.


Request for custom application development.


Request support for general Banner errors or issues encountered while accessing or using the system.


Are you an Instructor who needs courses combined or cross-listings merged?