My Recently Visited Services

Requests and issues involving calendars within Office 365 or the Outlook client, such as access or permissions.

Have you installed Office 365?

Submit a project request for approval.

Have you received a new computer?

Requests and issues involving email within Office 365 or the Outlook email client.

If you can't find what you need under the other categories, use this to enter requests relating to Telephones.

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Need to request or manage access to a course shell in D2L?

If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.

Do you have a new employee? Please complete this service request.

Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?

Experiencing a technical issue with features in D2L or items inside of a course?

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Do you need to consult with a technical representative regarding audio visual systems, flat panel TVs or projectors, speakers and microphones, or other specialty audio-visual projects?

Are you having problems with your cable TV reception or setting up Cable on a new TV? Any inquiry related to Cable TV issues or installation can be requested here.

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Do you need assistance installing a new piece of software on your University owned computer?

Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?

Do you have a printer that needs to be installed?

Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.

Do you need help resetting your campus Enterprise Account password?

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?

Students or faculty who need assistance with Zoom.

Any other requests related to Virtual Servers such as modifications.