My Recently Visited Services

Do you need help resetting your campus Enterprise Account password?

Do you have a printer that needs to be installed?

Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.

Changes or Modifications to Banner or other Existing Applications/Systems

Faculty or staff who need assistance with Camtasia or Snagit software.

If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Need to request or manage access to a course shell in D2L?

Do you have a name change, title change or office location change in the University directory?

Have you received a new computer?

Do you need to add or remove users from your Shared Mailbox?

Have you installed Office 365?

Are you having an issue with your Avaya Desktop or Cloud Phone Application?

Do you have a new employee? Please complete this service request.

Requests and issues involving email within Office 365 or the Outlook email client.

Do you need access to security cameras on campus, as a part of your work-related duties?

Are you having problems with your cable TV reception or setting up Cable on a new TV? Any inquiry related to Cable TV issues or installation can be requested here.

Students or faculty who need assistance with Zoom.

This is for users to submit changes to sections of the website for approval/submission.

If you can't find what you need listed, you can use this service to request assistance.

Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Are you an Instructor who needs courses combined or cross-listings merged?

Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?