Do you have a new employee? Please complete this service request.
Requests for consultation to determine if estimates, design, and/or construction are needed.
Students who need assistance submitting a grade appeal for a TN eCampus Course may request the help of APSU's TN eCampus coordinator.
Are you having problems with your cable TV reception or setting up Cable on a new TV?
Do you need help resetting your campus Enterprise Account password?
If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.
If you can't find what you need under the other categories, use this to enter requests relating to Telephones.
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as Nolij, UC4, Argos, Workflow etc.
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Do you need to be able to call long distance from a University telephone?
Faculty may request a license for various multimedia software.
Do you need to add a new network drop in an office or classroom.
If you can't find what you need listed, you can use this service to request assistance.
Are you a D2L instructor and having problems with a function within D2L?
Administrator access will be considered for university employees requiring administrator management of university-owned computers. Do you require administrative access to perform work related duties?
Requests and issues involving email within Office 365 or the Outlook email client.
If you have problems related to D2L course content, dropbox, discussions, grades, assessments or quizzes.
Is your printer giving you an error message you don't understand? Is it not printing properly?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Do you need the voicemail on your phone reset or changed in some way?
Do you have a printer that needs to be installed?
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Request a generic or shared university email account.
Students who are seeking information about online learning at APSU may contact a Distance Education Representative to get directed to resources related to online programs, online support services, admissions, registration, application deadlines, transferring to APSU, etc.