My Recently Visited Services

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

If you can't find what you need listed, you can use this service to request assistance.

Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.

To request a new vendor in Govs e-Shop. Do not use for Contracts.

Have a general request for the Distance Education Department or need assistance not currently addressed by the available services?

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

If you can't find what you need under the other categories, use this to enter requests relating to Information Security..

Have you received a new computer?

Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?

Do you need to have a security camera installed?

Does your department need a softphone installed?

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Is there software on your computer that needs to be updated?

Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.

Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.

Do you need assistance with a technology purchase? We can assist you with a quote.

Submit a request for VPN Access.

Report a lost/stolen Corporate Card to Procurement Services

Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?

Requests and issues involving calendars within Office 365 or the Outlook client, such as access or permissions.

Does your job require you to make international calls? If so, you can request this service with your supervisor's approval.

Requests and issues involving email within Office 365 or the Outlook email client.

Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?

Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.