My Recently Visited Services

If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.


Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?


Would you like to be able to receive your voicemail to your APSU email account?


Do you need the voicemail on your phone reset or changed in some way?


Do you have a new employee? Please complete this service request.


Students or faculty who need assistance with SmarterMeasure software.


Students or faculty who need assistance with Zoom.


Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?


Do you need to change the name on the existing telephone?


Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.


Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?


Do you need to borrow a conference call phone for a special event?


Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?


Need to request or manage access to a course shell in D2L?


Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?


If you can't find what you need under the other categories, use this to enter requests relating to Audio Visual Services.


If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.


Requests and issues involving calendars within Office 365 or the Outlook client, such as access or permissions.


Is there software on your computer that needs to be updated?


If you can't find what you need under the other categories, use this to enter requests relating to Account Management.


Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.


Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.


Students or faculty who need assistance with Honorlock online proctoring.


Do you need assistance with a technology purchase? We can assist you with a quote.


Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?