My Recently Visited Services

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Do you have a new employee? Please complete this service request.

This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.

Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).

Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?

If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.

Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.

Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?

Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.

When Brian Receives an email for these requests, he will forward to GOVSTECH and this is service that will be used.

Coursedog Training provides university employees with guided instruction on using the Coursedog platform for academic scheduling, curriculum management, and catalog publishing.

If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.

Does your department need a softphone installed?

Are you having an issue with your Avaya Desktop or Cloud Phone Application?

To request access to use the APSU Amazon Business account.

Is your tablet malfunctioning? Have you broken the screen? Are you unable to connect to the network?

Do you need a network file share to store your University data?

Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.

Do you need to add or remove users from your Network Share? Do you need to allow a new user access?

Would you like to be able to receive your voicemail to your APSU email account?

Do you need assistance installing a new piece of software on your University owned computer?

Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?

Do you need to purchase a mobile wifi, mifi, or hotspot for a special event or travel?