My Recently Visited Services

Have you installed Office 365?

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.

Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?

Students or faculty who need assistance with Zoom.

Requests and issues involving email within Office 365 or the Outlook email client.

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?

Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.

Is there software on your computer that needs to be updated?

Do you need to submit a Request for Proposal (RFP)?

Do you need help resetting your campus Enterprise Account password?

Does your department need a softphone installed?

The Campaign Registry, which manages campaigns on behalf of carriers, has updated its requirements. As part of this update, users must opt-in to send or receive texts on their Avaya softphone and mobile app. Please take the necessary steps to opt in and ensure uninterrupted service by reading the agreement terms and completing the service request form.

Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?

If you can't find what you need listed, you can use this service to request assistance.

Are you an Instructor who needs courses combined or cross-listings merged?

Experiencing a technical issue with features in D2L or items inside of a course?

Do you need a network file share to store your University data?

Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.

Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?

Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?

Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?

Do you have a new employee? Please complete this service request.