My Recently Visited Services
Any other requests related to Virtual Servers such as modifications.
Changes or Modifications to Banner or other Existing Applications/Systems
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
Experiencing a technical issue with features in D2L or items inside of a course?
The Campaign Registry, which manages campaigns on behalf of carriers, has updated its requirements. As part of this update, users must opt-in to send or receive texts on their Avaya softphone and mobile app. Please take the necessary steps to opt in and ensure uninterrupted service by reading the agreement terms and completing the service request form.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
Have a general request for the Distance Education Department or need assistance not currently addressed by the available services?
If you can't find what you need under the other categories, use this to enter requests relating to Telephones.
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need assistance with a technology purchase? We can assist you with a quote.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you need help resetting your campus Enterprise Account password?
To request access to use the APSU Walmart Business account.
Do you need to change the name on the existing telephone?
Do you need to purchase a mobile wifi, mifi, or hotspot for a special event or travel?