My Recently Visited Services
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Are you having an issue with your Avaya Desktop or Cloud Phone Application?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
If you can't find what you need under the other categories, use this to enter requests relating to Telephones.
Do you need to add or remove users from your Shared Mailbox?
Changes or Modifications to Banner or other Existing Applications/Systems
Experiencing a technical issue with features in D2L or items inside of a course?
Do you need to consult with a technical representative regarding audio visual systems, flat panel TVs or projectors, speakers and microphones, or other specialty audio-visual projects?
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Do you need help resetting your campus Enterprise Account password?
Do you need to purchase a mobile wifi, mifi, or hotspot for a special event or travel?
How to install Office 365 on your personal devices if you are a staff member or faculty member.
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
Report a lost/stolen Corporate Card to Procurement Services
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.
To request access to Govs eShop or change existing access.
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?