My Recently Visited Services
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
Requests and issues involving email within Office 365 or the Outlook email client.
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
Want to get one of your online courses QM certified?
Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.
This form serves to document informed consent for the use of artificial intelligence (AI) tools that have not been reviewed or approved by the Office of Information Technology (OIT) at Austin Peay State University (APSU). The intent is to ensure awareness of potential risks and responsibilities associated with such tools.
Coursedog is a platform that helps colleges manage academic scheduling, curriculum, and catalog workflows, with integration support for Banner SIS.
Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
To request a FOAP to be added or change the approver on a FOAP in Govs eShop.
To request the use of the Sam’s Club, Home Depot or Lowes Credit Cards and Best Buy or Kroger’s tax exempt cards.
To request a copy of APSU’s Tax Exempt Letter or Certificate of Self Insurance
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Do you need help resetting your campus Enterprise Account password?
Do you need a network file share to store your University data?
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).