My Recently Visited Services

Do you have a new mobile device or wifi hospot purchased with University funds that needs to be set up for use on campus? Are you having issues with your mobile device or your Wifi hotspot?

Do you have a new employee? Please complete this service request.

Do you need assistance installing a new piece of software on your University owned computer?

Request for custom application development.

Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?

Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).

Want to get one of your online courses QM certified?

Students or faculty who need assistance with Respondus LockDown Browser software.

Is there software on your computer that needs to be updated?

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?

Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?

Do you need to consult with a technical representative regarding audio visual systems, flat panel TVs or projectors, speakers and microphones, or other specialty audio-visual projects?

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Do you need to add or remove users from your Network Share? Do you need to allow a new user access?

Do you need to have a security camera installed?

Have you installed Office 365?

Submit a request for VPN Access.

Requests and issues involving email within Office 365 or the Outlook email client.

Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.

Do you need help resetting your campus Enterprise Account password?

To change information on an existing vendor in Govs e-Shop.

Do you need a new network drop installed or an old drop reactivated in a dorm, office, or classroom?

Are you an Instructor who needs courses combined or cross-listings merged?