My Recently Visited Services
Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Coursedog is a platform that helps colleges manage academic scheduling, curriculum, and catalog workflows, with integration support for Banner SIS.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
To request access to use the APSU Amazon Business account.
Do you need help resetting your campus Enterprise Account password?
Are you an Instructor who needs courses combined or cross-listings merged?
Requests and issues involving email within Office 365 or the Outlook email client.
Is your printer giving you an error message you don't understand? Is it not printing properly?
If you can't find what you need listed, you can use this service to request assistance.
Experiencing a technical issue with features in D2L or items inside of a course?
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you need access to security cameras on campus, as a part of your work-related duties?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
If you can't find what you need under the other categories, use this to enter requests relating to Information Security..
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Need to request or manage access to a course shell in D2L?
This form serves to document informed consent for the use of artificial intelligence (AI) tools that have not been reviewed or approved by the Office of Information Technology (OIT) at Austin Peay State University (APSU). The intent is to ensure awareness of potential risks and responsibilities associated with such tools.
Requesting pickup of surplus computers only. All peripherals (e.g., keyboards, mice, monitors, printers) are to be excluded from this request, as they will be handled separately by the Physical Plant for proper disposal.
Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.
Do you need assistance installing a new piece of software on your University owned computer?
Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.
Want to get one of your online courses QM certified?