My Recently Visited Services

Do you have a name change, title change or office location change in the University directory?

Does your department need a softphone installed?

Do you need to change the name on the existing telephone?

To request access to Govs eShop or change existing access.

If you can't find what you need under the other categories, use this to enter requests relating to Software.

Request a named account to be used by a graduate assistant or student worker.

To request a FOAP to be added or change the approver on a FOAP in Govs eShop.

Would you like to be able to receive your voicemail to your APSU email account?

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Requests and issues involving email within Office 365 or the Outlook email client.

If you can't find what you need listed, you can use this service to request assistance.

Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.

Do you need assistance installing a new piece of software on your University owned computer?

Request a process analysis from the Project Management Team.

Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?

Do you need a new network drop installed or an old drop reactivated in a dorm, office, or classroom?

Are you having an issue with your Avaya Desktop or Cloud Phone Application?

Do you need a new telephone for a new position or new employee?

Want to get one of your online courses QM certified?

Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?

Have you installed Office 365?

Do you need to have a security camera installed?

To update your Corporate Card account after a legal name change.

If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.