My Recently Visited Services
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.
This form serves to document informed consent for the use of artificial intelligence (AI) tools that have not been reviewed or approved by the Office of Information Technology (OIT) at Austin Peay State University (APSU). The intent is to ensure awareness of potential risks and responsibilities associated with such tools.
Experiencing a technical issue with features in D2L or items inside of a course?
Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Request a named account to be used by a graduate assistant or student worker.
Do you need assistance installing a new piece of software on your University owned computer?
Requests and issues involving email within Office 365 or the Outlook email client.
Do you need help resetting your campus Enterprise Account password?
If you can't find what you need under the other categories, use this to enter requests relating to Telephones.
Does your job require you to make international calls? If so, you can request this service with your supervisor's approval.
Any server being created new or restored from backup, please open a server provisioning ticket.
To request access to use the APSU Walmart Business account.
Are you having problems with your cable TV reception or setting up Cable on a new TV? Any inquiry related to Cable TV issues or installation can be requested here.
Students or faculty who need assistance with SmarterMeasure software.
Students or faculty who need assistance with Turnitin software.