My Recently Visited Services

Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Would you like to request technical training on how to use audio visual equipment?

Is there software on your computer that needs to be updated?

If you can't find what you need listed, you can use this service to request assistance.

Are you having problems connecting to the wireless network or staying connected to the wireless network?

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Do you need assistance installing a new piece of software on your University owned computer?

Have you installed Office 365?

Does your job require you to make international calls? If so, you can request this service with your supervisor's approval.

Are you an Instructor who needs courses combined or cross-listings merged?

Do you need to add or remove users from your Network Share? Do you need to allow a new user access?

Request a process analysis from the Solutions and Integration team.

To request a FOAP to be added or change the approver on a FOAP in Govs eShop.

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Request support for general Govs Suite errors or issues encountered while accessing or using the system.

Do you need help resetting your campus Enterprise Account password?

Requests and issues involving email within Office 365 or the Outlook email client.

Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Need to request or manage access to a course shell in D2L?

Coursedog is a platform that helps colleges manage academic scheduling, curriculum, and catalog workflows, with integration support for Banner SIS.

Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?

Experiencing a technical issue with features in D2L or items inside of a course?

Do you need a network file share to store your University data?