My Recently Visited Services
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Are you having problems connecting to the wireless network or staying connected to the wireless network?
Do you need help resetting your campus Enterprise Account password?
Do you have a name change, title change or office location change in the University directory?
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Need to request or manage access to a course shell in D2L?
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Do you need to submit a Request for Proposal (RFP)?
For HR use only: to update an employee’s email address once their legal name change has been verified.
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Do you need assistance installing a new piece of software on your University owned computer?
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
The Campaign Registry, which manages campaigns on behalf of carriers, has updated its requirements. As part of this update, users must opt-in to send or receive texts on their Avaya softphone and mobile app. Please take the necessary steps to opt in and ensure uninterrupted service by reading the agreement terms and completing the service request form.
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
Do you need a new network drop installed or an old drop reactivated in a dorm, office, or classroom?
To request the use of the Sam’s Club, Home Depot or Lowes Credit Cards and Best Buy or Kroger’s tax exempt cards.
Will your computer not start normally? Are there lights on the front? Color? Blinking?