My Recently Visited Services

Do you need help resetting your campus Enterprise Account password?

Do you need assistance installing a new piece of software on your University owned computer?

Faculty or staff who need assistance with Camtasia or Snagit software.

Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Do you have a new employee? Please complete this service request.

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Request support for general Govs Suite errors or issues encountered while accessing or using the system.

Is your printer giving you an error message you don't understand? Is it not printing properly?

Do you need to be able to call long distance from a University telephone?

Do you need to submit a Request for Proposal (RFP)?

Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?

Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?

Requests and issues involving email within Office 365 or the Outlook email client.

Submit a request for VPN Access.

If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.

Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.

Do you need to purchase a mobile wifi, mifi, or hotspot for a special event or travel?

Is there software on your computer that needs to be updated?

If you can't find what you need under the other categories, use this to enter requests relating to Audio Visual Services.

Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?

Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?

If you can't find what you need listed, you can use this service to request assistance.

If you can't find what you need listed, use this to enter other requests relating to printer issues.

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.