My Recently Visited Services
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Do you need a network file share to store your University data?
Do you need help resetting your campus Enterprise Account password?
Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.
This form serves to document informed consent for the use of artificial intelligence (AI) tools that have not been reviewed or approved by the Office of Information Technology (OIT) at Austin Peay State University (APSU). The intent is to ensure awareness of potential risks and responsibilities associated with such tools.
Do you need the voicemail on your phone reset or changed in some way?
Do you need a new network drop installed or an old drop reactivated in a dorm, office, or classroom?
Do you have a new mobile device or wifi hospot purchased with University funds that needs to be set up for use on campus? Are you having issues with your mobile device or your Wifi hotspot?
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
If you can't find what you need under the other categories, use this to enter requests relating to Telephones.
Do you need to be able to call long distance from a University telephone?
Request support for general Banner errors or issues encountered while accessing or using the system.
Do you need assistance installing a new piece of software on your University owned computer?
Students or faculty who need assistance with SmarterMeasure software.
If you can't find what you need under the other categories, use this to enter requests relating to Software.
Are you having problems with your cable TV reception or setting up Cable on a new TV? Any inquiry related to Cable TV issues or installation can be requested here.
If you can't find what you need listed, you can use this to enter requests relating to the Wireless Network.
Do you need assistance with a technology purchase? We can assist you with a quote.
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Is your printer giving you an error message you don't understand? Is it not printing properly?