My Recently Visited Services
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?
Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Coursedog is a platform that helps colleges manage academic scheduling, curriculum, and catalog workflows, with integration support for Banner SIS.
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
Requests and issues involving email within Office 365 or the Outlook email client.
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Students or faculty who need assistance with Honorlock online proctoring.
Do you need help resetting your campus Enterprise Account password?
Request support for general Banner errors or issues encountered while accessing or using the system.
Need to request or manage access to a course shell in D2L?
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
Do you need to consult with a technical representative regarding audio visual systems, flat panel TVs or projectors, speakers and microphones, or other specialty audio-visual projects?
Is your tablet malfunctioning? Have you broken the screen? Are you unable to connect to the network?
Are you having problems connecting to the wireless network or staying connected to the wireless network?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need a new network drop installed or an old drop reactivated in a dorm, office, or classroom?