My Recently Visited Services
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
If you can't find what you need under the other categories, use this to enter requests relating to Software.
Are you having an issue with your Avaya Desktop or Cloud Phone Application?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
How to install Office 365 on your personal devices if you are a staff member or faculty member.
Requests and issues involving email within Office 365 or the Outlook email client.
Do you need help resetting your campus Enterprise Account password?
Request support for general Banner errors or issues encountered while accessing or using the system.
Experiencing a technical issue with features in D2L or items inside of a course?
Do you need assistance with a technology purchase? We can assist you with a quote.
Is your printer giving you an error message you don't understand? Is it not printing properly?
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?
Have a general request for the Distance Education Department or need assistance not currently addressed by the available services?
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?