My Recently Visited Services

Do you need to purchase a mobile wifi, mifi, or hotspot for a special event or travel?

Students or faculty who need assistance with online tutoring

Does your department need a softphone installed?

Changes or Modifications to Banner or other Existing Applications/Systems

If you can't find what you need under the other categories, use this to enter requests relating to Telephones.

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?

Need to request or manage access to a course shell in D2L?

Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.

Submit a request for VPN Access.

Have you installed Office 365?

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.

Is there software on your computer that needs to be updated?

Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.

Submit a project request for approval.

Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?

If you can't find what you need under the other categories, use this to enter requests relating to Software.

Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?

Students or faculty who need assistance with Honorlock online proctoring.

If you can't find what you need listed, you can use this service to request assistance.

Do you need assistance with a technology purchase? We can assist you with a quote.

If you can't find what you need under the other categories, use this to enter requests relating to Audio Visual Services.