My Recently Visited Services
If you can't find what you need under the other categories, use this to enter requests relating to Telephones.
To request a copy of APSU’s Tax Exempt Letter or Certificate of Self Insurance
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you need help resetting your campus Enterprise Account password?
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
Request modifications or additions to Oracle Guided Learning that is found in Govs Suite.
Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Are you having problems with your cable TV reception or setting up Cable on a new TV? Any inquiry related to Cable TV issues or installation can be requested here.
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
Do you need assistance with a technology purchase? We can assist you with a quote.
Do you need to submit a Request for Proposal (RFP)?
Do you need a new network drop installed or an old drop reactivated in a dorm, office, or classroom?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need the voicemail on your phone reset or changed in some way?
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Do you need to purchase a mobile wifi, mifi, or hotspot for a special event or travel?
Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.
For HR use only: to update an employee’s email address once their legal name change has been verified.
Are you having problems connecting to the wireless network or staying connected to the wireless network?
Loaner laptops will be reissued into our environment without posing a potential security threat, without a warranty, and with limited service support options.