My Recently Visited Services

Do you have a printer that needs to be installed?

Loaner laptops will be reissued into our environment without posing a potential security threat, without a warranty, and with limited service support options.

Are you an Instructor who needs courses combined or cross-listings merged?

Do you need help resetting your campus Enterprise Account password?

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?

Request support for general Govs Suite errors or issues encountered while accessing or using the system.

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Coursedog is a platform that helps colleges manage academic scheduling, curriculum, and catalog workflows, with integration support for Banner SIS.

Do you need assistance installing a new piece of software on your University owned computer?

Do you need a new network drop installed or an old drop reactivated in a dorm, office, or classroom?

Submit a project request for approval.

Is your printer giving you an error message you don't understand? Is it not printing properly?

Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?

Need to request or manage access to a course shell in D2L?

Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?

Have you installed Office 365?

Any server being created new or restored from backup, please open a server provisioning ticket.

Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.

Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?

If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.

Are you having problems with your cable TV reception or setting up Cable on a new TV? Any inquiry related to Cable TV issues or installation can be requested here.

Will your computer not start normally? Are there lights on the front? Color? Blinking?