My Recently Visited Services
Do you need help resetting your campus Enterprise Account password?
Do you need to complete the Invitation to Bid (ITB) Questionnaire?
Request support for general Banner errors or issues encountered while accessing or using the system.
When Brian Receives an email for these requests, he will forward to GOVSTECH and this is service that will be used.
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
Students or faculty who need assistance with online tutoring
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
Any server being created new or restored from backup, please open a server provisioning ticket.
If you can't find what you need under the other categories, use this to enter requests relating to Software.
Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.
Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.
Coursedog is a platform that helps colleges manage academic scheduling, curriculum, and catalog workflows, with integration support for Banner SIS.
This form serves to document informed consent for the use of artificial intelligence (AI) tools that have not been reviewed or approved by the Office of Information Technology (OIT) at Austin Peay State University (APSU). The intent is to ensure awareness of potential risks and responsibilities associated with such tools.
Do you need to be able to call long distance from a University telephone?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need to change the name on the existing telephone?
The Campaign Registry, which manages campaigns on behalf of carriers, has updated its requirements. As part of this update, users must opt-in to send or receive texts on their Avaya softphone and mobile app. Please take the necessary steps to opt in and ensure uninterrupted service by reading the agreement terms and completing the service request form.
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Requests and issues involving email within Office 365 or the Outlook email client.