My Recently Visited Services
Do you need the voicemail on your phone reset or changed in some way?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Request support for general Banner errors or issues encountered while accessing or using the system.
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Need to request or manage access to a course shell in D2L?
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you need assistance installing a new piece of software on your University owned computer?
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Any other requests related to Virtual Servers such as modifications.
Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Do you need assistance with a technology purchase? We can assist you with a quote.
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Do you need to consult with a technical representative regarding audio visual systems, flat panel TVs or projectors, speakers and microphones, or other specialty audio-visual projects?
Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.
Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?