My Recently Visited Services
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Requesting pickup of surplus computers only. All peripherals (e.g., keyboards, mice, monitors, printers) are to be excluded from this request, as they will be handled separately by the Physical Plant for proper disposal.
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Students or faculty who need assistance with Honorlock online proctoring.
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
Do you need help resetting your campus Enterprise Account password?
Experiencing a technical issue with features in D2L or items inside of a course?
Requests and issues involving email within Office 365 or the Outlook email client.
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
The Campaign Registry, which manages campaigns on behalf of carriers, has updated its requirements. As part of this update, users must opt-in to send or receive texts on their Avaya softphone and mobile app. Please take the necessary steps to opt in and ensure uninterrupted service by reading the agreement terms and completing the service request form.
If you can't find what you need under the other categories, use this to enter requests relating to Telephones.
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.
Need to request or manage access to a course shell in D2L?