My Recently Visited Services
Requests and issues involving email within Office 365 or the Outlook email client.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you have a name change, title change or office location change in the University directory?
Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.
Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you need help resetting your campus Enterprise Account password?
Do you need assistance installing a new piece of software on your University owned computer?
Request a named account to be used by a graduate assistant or student worker.
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Are you an Instructor who needs courses combined or cross-listings merged?
Changes or Modifications to Banner or other Existing Applications/Systems
Do you need assistance with a technology purchase? We can assist you with a quote.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Need to request or manage access to a course shell in D2L?
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
Want to get one of your online courses QM certified?
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.