My Recently Visited Services
Requests and issues involving email within Office 365 or the Outlook email client.
If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.
Do you need to add or remove users from your Shared Mailbox?
Do you need assistance installing a new piece of software on your University owned computer?
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Students or faculty who need assistance with online tutoring
Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.
Have a general request for the Distance Education Department or need assistance not currently addressed by the available services?
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Coursedog is a platform that helps colleges manage academic scheduling, curriculum, and catalog workflows, with integration support for Banner SIS.
For HR use only: to update an employee’s email address once their legal name change has been verified.
Request support for general Banner errors or issues encountered while accessing or using the system.
Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need to submit a Request for Proposal (RFP)?
Changes or Modifications to Banner or other Existing Applications/Systems
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Do you need to borrow a conference call phone for a special event?