My Recently Visited Services

Do you have a new mobile device or wifi hospot purchased with University funds that needs to be set up for use on campus? Are you having issues with your mobile device or your Wifi hotspot?

Requesting pickup of surplus computers only. All peripherals (e.g., keyboards, mice, monitors, printers) are to be excluded from this request, as they will be handled separately by the Physical Plant for proper disposal.

Students or faculty who need assistance with YuJa, including human captioning requests.

Changes or Modifications to Banner or other Existing Applications/Systems

Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?

Do you need to be able to call long distance from a University telephone?

Do you need help resetting your campus Enterprise Account password?

Have you installed Office 365?

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Requests and issues involving email within Office 365 or the Outlook email client.

Submit a project request for approval.

Are you an Instructor who needs courses combined or cross-listings merged?

Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.

Do you have a printer that needs to be installed?

Need to request or manage access to a course shell in D2L?

Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?

Do you need the voicemail on your phone reset or changed in some way?

Do you need a new telephone for a new position or new employee?

If you can't find what you need listed, you can use this service to request assistance.

Have you received a new computer?

This is for users to submit changes to sections of the website for approval/submission.

Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.

Submit a request for VPN Access.

Have a general request for the Distance Education Department or need assistance not currently addressed by the available services?