My Recently Visited Services

Need to request or manage access to a course shell in D2L?

Request approval for trusted email senders, domains, or applications to ensure legitimate messages are delivered successfully.

Have you installed Office 365?

Experiencing a technical issue with features in D2L or items inside of a course?

This form serves to document informed consent for the use of artificial intelligence (AI) tools that have not been reviewed or approved by the Office of Information Technology (OIT) at Austin Peay State University (APSU). The intent is to ensure awareness of potential risks and responsibilities associated with such tools.

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

To request access to use the APSU Walmart Business account.

If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.

Do you need assistance installing a new piece of software on your University owned computer?

Any server being created new or restored from backup, please open a server provisioning ticket.

Are you having an issue with your Avaya Desktop or Cloud Phone Application?

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Do you have a printer that needs to be installed?

Requesting pickup of surplus computers only. All peripherals (e.g., keyboards, mice, monitors, printers) are to be excluded from this request, as they will be handled separately by the Physical Plant for proper disposal.

Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?

Are you having problems connecting to the wireless network or staying connected to the wireless network?

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Submit a project request for approval.

Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?

To request access to use the APSU Amazon Business account.

Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?

Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?

Do you need to consult with a technical representative regarding audio visual systems, flat panel TVs or projectors, speakers and microphones, or other specialty audio-visual projects?

Request support for general Banner errors or issues encountered while accessing or using the system.