My Recently Visited Services

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.

Are you having problems connecting to the wireless network or staying connected to the wireless network?

Any server being created new or restored from backup, please open a server provisioning ticket.

Submit a request for VPN Access.

Need to request or manage access to a course shell in D2L?

Do you have a printer that needs to be installed?

Have you installed Office 365?

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

If you can't find what you need under the other categories, use this to enter requests relating to Telephones.

This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.

Is your printer giving you an error message you don't understand? Is it not printing properly?

Changes or Modifications to Banner or other Existing Applications/Systems

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Requests and issues involving email within Office 365 or the Outlook email client.

Request a named account to be used by a graduate assistant or student worker.

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Have a general request for the Distance Education Department or need assistance not currently addressed by the available services?

If you can't find what you need listed, you can use this to enter requests relating to the Wireless Network.

Do you need to consult with a technical representative regarding audio visual systems, flat panel TVs or projectors, speakers and microphones, or other specialty audio-visual projects?

Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?

If you can't find what you need listed, use this to enter other requests relating to printer issues.

Are you an Instructor who needs courses combined or cross-listings merged?

Do you need to add or remove users from your Network Share? Do you need to allow a new user access?

Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?