My Recently Visited Services
If you can't find what you need under the other categories, use this to enter requests relating to Audio Visual Services.
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.
Requests and issues involving email within Office 365 or the Outlook email client.
Is your printer giving you an error message you don't understand? Is it not printing properly?
Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?
Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.
Requests and issues involving calendars within Office 365 or the Outlook client, such as access or permissions.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Request a named account to be used by a graduate assistant or student worker.
Do you need help resetting your campus Enterprise Account password?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
To update your Corporate Card account after a legal name change.
Request support for general Banner errors or issues encountered while accessing or using the system.
Any server being created new or restored from backup, please open a server provisioning ticket.
Do you need to be able to call long distance from a University telephone?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
When Brian Receives an email for these requests, he will forward to GOVSTECH and this is service that will be used.