My Recently Visited Services
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
If you can't find what you need under the other categories, use this to enter requests relating to Software.
Do you need assistance installing a new piece of software on your University owned computer?
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
For HR use only: to update an employee’s email address once their legal name change has been verified.
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request.
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
Request a named account to be used by a graduate assistant or student worker.
Requests and issues involving email within Office 365 or the Outlook email client.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you have a name change, title change or office location change in the University directory?
How to install Office 365 on your personal devices if you are a staff member or faculty member.
Do you need help resetting your campus Enterprise Account password?
Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?
Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?
Do you need to have your office telephone extension transferred to a personal phone?
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
If you can't find what you need under the other categories, use this to enter requests relating to Audio Visual Services.
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?