My Recently Visited Services
Do you need help resetting your campus Enterprise Account password?
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
Students or faculty who need assistance with online tutoring
Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Need to request or manage access to a course shell in D2L?
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Want to get one of your online courses QM certified?
Do you need a network file share to store your University data?
Requests and issues involving email within Office 365 or the Outlook email client.
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Coursedog is a platform that helps colleges manage academic scheduling, curriculum, and catalog workflows, with integration support for Banner SIS.
If you can't find what you need listed, use this to enter other requests relating to printer issues.
Do you need a new network drop installed or an old drop reactivated in a dorm, office, or classroom?
Are you having problems connecting to the wireless network or staying connected to the wireless network?
Students or faculty who need assistance with Honorlock online proctoring.
If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.
Requests and issues involving calendars within Office 365 or the Outlook client, such as access or permissions.