My Recently Visited Services

To update your Corporate Card account after a legal name change.

Need to request or manage access to a course shell in D2L?

Do you need access to security cameras on campus, as a part of your work-related duties?

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Submit a request for VPN Access.

Are you having an issue with a security camera on campus?

Requests and issues involving email within Office 365 or the Outlook email client.

Do you need help resetting your campus Enterprise Account password?

Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?

Do you have a new mobile device or wifi hospot purchased with University funds that needs to be set up for use on campus? Are you having issues with your mobile device or your Wifi hotspot?

Requests and issues involving calendars within Office 365 or the Outlook client, such as access or permissions.

Experiencing a technical issue with features in D2L or items inside of a course?

If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.

Students or faculty who need assistance with Zoom.

Faculty or staff who need assistance with Camtasia or Snagit software.

Students or faculty who need assistance with Honorlock online proctoring.

To request a FOAP to be added or change the approver on a FOAP in Govs eShop.

Have you installed Office 365?

Do you need a new network drop installed or an old drop reactivated in a dorm, office, or classroom?

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

For HR use only: to update an employee’s email address once their legal name change has been verified.

Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?

Request support for general Govs Suite errors or issues encountered while accessing or using the system.

Do you need assistance installing a new piece of software on your University owned computer?

To request a new vendor in Govs e-Shop. Do not use for Contracts.