My Recently Visited Services
Requests and issues involving email within Office 365 or the Outlook email client.
Do you need to have your office telephone extension transferred to a personal phone?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need help resetting your campus Enterprise Account password?
Does your job require you to make international calls? If so, you can request this service with your supervisor's approval.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Students or faculty who need assistance with Respondus LockDown Browser software.
Do you need assistance with a technology purchase? We can assist you with a quote.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Request support for general Banner errors or issues encountered while accessing or using the system.
Do you need to have a security camera installed?
Are you having an issue with your Avaya Desktop or Cloud Phone Application?
Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.
Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.
Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?
This is for users to submit changes to sections of the website for approval/submission.
Requests and issues involving calendars within Office 365 or the Outlook client, such as access or permissions.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
To request access to use the APSU Amazon Business account.
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
Experiencing a technical issue with features in D2L or items inside of a course?
To request access to use the APSU Walmart Business account.