My Recently Visited Services

Request a Deepnet Security SafeID hardware token as an alternative to smartphone-based MFA. Purchase, student fee-waiver, and temporary loaner options are available, subject to IT Security approval.

Have you installed Office 365?

Changes or Modifications to Banner or other Existing Applications/Systems

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Have a general request for the Distance Education Department or need assistance not currently addressed by the available services?

Do you need assistance installing a new piece of software on your University owned computer?

Submit a request for VPN Access.

This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.

Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.

Do you need to submit a Request for Proposal (RFP)?

Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).

Is there software on your computer that needs to be updated?

Do you have a name change, title change or office location change in the University directory?

Do you need help resetting your campus Enterprise Account password?

This is for users to submit changes to sections of the website for approval/submission.

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.

To request access to use the APSU Amazon Business account.

Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?

Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?

Do you need to consult with a technical representative regarding audio visual systems, flat panel TVs or projectors, speakers and microphones, or other specialty audio-visual projects?

Request support for general Banner errors or issues encountered while accessing or using the system.

To update your Corporate Card account after a legal name change.