If you have problems related to D2L course content, dropbox, discussions, grades, assessments or quizzes.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Have you installed Office 365?
Students who are taking online courses through TN eCampus may contact us to register or cancel an on-ground proctoring session.
Changes or Modifications to Banner or other Existing Applications/Systems
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Submit a request for VPN Access.
If you can't find what you need listed, use this to enter other requests relating to printer issues.
Do you have a new mobile device or wifi hospot purchased with University funds that needs to be set up for use on campus? Are you having issues with your mobile device or your Wifi hotspot?
Request a generic email address to be used for a department, committee, or other purpose.
Are you a faculty member who needs your content transferred from an old D2L section to a new section?
Do you require a separate line for faxing or do you have a fax line that you need moved?
Requests and issues involving email within Office 365 or the Outlook email client.
Submit a project request for approval.
Do you need a special piece of software? Do you need a supplier or a price?
Faculty may request a license for various multimedia software.
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Do you need assistance installing a new piece of software on your University owned computer?
Request support for general Banner errors or issues encountered while accessing or using the system.
Students or faculty who need assistance with online tutoring
If you can't find what you need under the other categories, use this to enter requests relating to Software.
Do you need help resetting your campus Enterprise Account password?
If you can't find what you need under the other categories, use this to enter requests relating to Audio Visual Services.