My Recently Visited Services
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
This is for users to submit changes to sections of the website for approval/submission.
Requests and issues involving email within Office 365 or the Outlook email client.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Need to request or manage access to a course shell in D2L?
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Do you need assistance installing a new piece of software on your University owned computer?
Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?
Students or faculty who need assistance with Honorlock online proctoring.
Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Do you need help resetting your campus Enterprise Account password?
Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
To request the use of the Sam’s Club, Home Depot or Lowes Credit Cards and Best Buy or Kroger’s tax exempt cards.
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
This form serves to document informed consent for the use of artificial intelligence (AI) tools that have not been reviewed or approved by the Office of Information Technology (OIT) at Austin Peay State University (APSU). The intent is to ensure awareness of potential risks and responsibilities associated with such tools.
Requesting pickup of surplus computers only. All peripherals (e.g., keyboards, mice, monitors, printers) are to be excluded from this request, as they will be handled separately by the Physical Plant for proper disposal.