My Recently Visited Services

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.

To request a new vendor in Govs e-Shop. Do not use for Contracts.

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Do you need help resetting your campus Enterprise Account password?

Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.

This form serves to document informed consent for the use of artificial intelligence (AI) tools that have not been reviewed or approved by the Office of Information Technology (OIT) at Austin Peay State University (APSU). The intent is to ensure awareness of potential risks and responsibilities associated with such tools.

Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?

Have you installed Office 365?

Are you having problems connecting to the wireless network or staying connected to the wireless network?

Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?

Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?

Requests and issues involving email within Office 365 or the Outlook email client.

Do you have a new employee? Please complete this service request.

Do you have a printer that needs to be installed?

Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?

If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.

To request the use of the Sam’s Club, Home Depot or Lowes Credit Cards and Best Buy or Kroger’s tax exempt cards.

Request a named account to be used by a graduate assistant or student worker.

Do you need assistance installing a new piece of software on your University owned computer?

Coursedog is a platform that helps colleges manage academic scheduling, curriculum, and catalog workflows, with integration support for Banner SIS.

Request support for general Govs Suite errors or issues encountered while accessing or using the system.

Do you need assistance with a technology purchase? We can assist you with a quote.