Do you have a new employee? Please complete this service request.
Requests for consultation to determine if estimates, design, and/or construction are needed.
Students who need assistance submitting a grade appeal for a TN eCampus Course may request the help of APSU's TN eCampus coordinator.
Is your printer giving you an error message you don't understand? Is it not printing properly?
Have you installed Office 365?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Are you having problems with your cable TV reception or setting up Cable on a new TV?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Are your having an issues with a peripheral device?
Do you need assistance installing a new piece of software on your University owned computer?
Faculty may request a license for various multimedia software.
Do you have a new mobile device purchased with University funds that needs to be set up for use on campus?
If you have problems related to D2L course content, dropbox, discussions, grades, assessments or quizzes.
Is there software on your computer that needs to be updated?
If you can't find what you need under the other categories, use this to enter requests relating to Telephones.
Students who are seeking information about online learning at APSU may contact a Distance Education Representative to get directed to resources related to online programs, online support services, admissions, registration, application deadlines, transferring to APSU, etc.
Do you have a name change, title change or office location change in the University directory?
Are you a faculty member who needs your content transferred from an old D2L section to a new section?
If none of the other categories fits your need, use this.
Are you having problems connecting to the wireless network or staying connected to the wireless network?
This is for users to submit changes to sections of the website for approval/submission.
Do you need a new telephone for a new position or new employee?
Do you need help resetting your campus Enterprise Account password?
Submit a request for VPN Access.