My Recently Visited Services
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Students or faculty who need assistance with SmarterMeasure software.
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
Do you need to submit a Request for Proposal (RFP)?
Are you having problems with your cable TV reception or setting up Cable on a new TV? Any inquiry related to Cable TV issues or installation can be requested here.
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.
To request access to Govs eShop or change existing access.
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
Requesting pickup of surplus computers only. All peripherals (e.g., keyboards, mice, monitors, printers) are to be excluded from this request, as they will be handled separately by the Physical Plant for proper disposal.
Need to request or manage access to a course shell in D2L?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need help resetting your campus Enterprise Account password?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Are you an Instructor who needs courses combined or cross-listings merged?
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Have you added a position in your department? Do you have an employee who needs their own phone? University departments can request one Avaya phone per new position.
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.