My Recently Visited Services

This is for users to submit changes to sections of the website for approval/submission.

Do you have a printer that needs to be installed?

Have you received a new computer?

Have you installed Office 365?

This form serves to document informed consent for the use of artificial intelligence (AI) tools that have not been reviewed or approved by the Office of Information Technology (OIT) at Austin Peay State University (APSU). The intent is to ensure awareness of potential risks and responsibilities associated with such tools.

Do you need a network file share to store your University data?

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

To request a new vendor in Govs e-Shop. Do not use for Contracts.

Do you need assistance installing a new piece of software on your University owned computer?

Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.

Want to get one of your online courses QM certified?

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.

Do you have a new employee? Please complete this service request.

Do you need help resetting your campus Enterprise Account password?

If you can't find what you need under the other categories, use this to enter requests relating to Information Security..

Changes or Modifications to Banner or other Existing Applications/Systems

Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.

Submit a request for VPN Access.

Does your department need a softphone installed?

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Request support for general Banner errors or issues encountered while accessing or using the system.

Experiencing a technical issue with features in D2L or items inside of a course?

Need to request or manage access to a course shell in D2L?

If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.