My Recently Visited Services
Do you need assistance with a technology purchase? We can assist you with a quote.
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
Would you like to request technical training on how to use audio visual equipment?
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
Do you need a new network drop installed or an old drop reactivated in a dorm, office, or classroom?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
Are you having problems connecting to the wireless network or staying connected to the wireless network?
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
Need to request or manage access to a course shell in D2L?
Requesting pickup of surplus computers only. All peripherals (e.g., keyboards, mice, monitors, printers) are to be excluded from this request, as they will be handled separately by the Physical Plant for proper disposal.
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you need help resetting your campus Enterprise Account password?
Do you need to purchase a mobile wifi, mifi, or hotspot for a special event or travel?
Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.
Requests and issues involving calendars within Office 365 or the Outlook client, such as access or permissions.
Requests and issues involving email within Office 365 or the Outlook email client.
This form serves to document informed consent for the use of artificial intelligence (AI) tools that have not been reviewed or approved by the Office of Information Technology (OIT) at Austin Peay State University (APSU). The intent is to ensure awareness of potential risks and responsibilities associated with such tools.
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?