My Recently Visited Services

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

If you can't find what you need under the other categories, use this to enter requests relating to Telephones.

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Requests and issues involving email within Office 365 or the Outlook email client.

Does your department need a softphone installed?

If you can't find what you need listed, you can use this service to request assistance.

Will your computer not start normally? Are there lights on the front? Color? Blinking?

Need to request or manage access to a course shell in D2L?

Have you installed Office 365?

Do you need the voicemail on your phone reset or changed in some way?

Do you have a name change, title change or office location change in the University directory?

Do you need help resetting your campus Enterprise Account password?

Submit a request for VPN Access.

Have a general request for the Distance Education Department or need assistance not currently addressed by the available services?

Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?

Do you need to add or remove users from your Network Share? Do you need to allow a new user access?

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?

Do you need a network file share to store your University data?

Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.

If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.

To request access to use the APSU Walmart Business account.

To request a new vendor in Govs e-Shop. Do not use for Contracts.

Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.

Coursedog is a platform that helps colleges manage academic scheduling, curriculum, and catalog workflows, with integration support for Banner SIS.