My Recently Visited Services
Does your job require you to make international calls? If so, you can request this service with your supervisor's approval.
If you can't find what you need listed, you can use this service to request assistance.
Alumni can reset their enterprise account passwords using self-service, in-person, or ticket request. All alumni passwords must meet Microsoft account complexity requirements.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Need to start working on a course before its available or create a course to be certified and/or turned into a Master copy in D2L?
Do you need help resetting your campus Enterprise Account password?
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
For HR use only: to update an employee’s email address once their legal name change has been verified.
Requests and issues involving calendars within Office 365 or the Outlook client, such as access or permissions.
Have a general request for the Distance Education Department or need assistance not currently addressed by the available services?
Are you an Instructor who needs courses combined or cross-listings merged?
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need a new network drop installed or an old drop reactivated in a dorm, office, or classroom?
Do you need to submit a Request for Proposal (RFP)?
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Requests and issues involving email within Office 365 or the Outlook email client.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Do you have a new mobile device or wifi hospot purchased with University funds that needs to be set up for use on campus? Are you having issues with your mobile device or your Wifi hotspot?
If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.
Need to request or manage access to a course shell in D2L?
Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.