My Recently Visited Services
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Students or faculty who need assistance with online tutoring
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Students or faculty who need assistance with SmarterMeasure software.
Do you need to change the name on the existing telephone?
Would you like to request technical training on how to use audio visual equipment?
To update your Corporate Card account after a legal name change.
Do you need a new network drop installed or an old drop reactivated in a dorm, office, or classroom?
Would you like to be able to receive your voicemail to your APSU email account?
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
If you can't find what you need under the other categories, use this to enter requests relating to Audio Visual Services.
Do you have a name change, title change or office location change in the University directory?
Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
Coursedog is a platform that helps colleges manage academic scheduling, curriculum, and catalog workflows, with integration support for Banner SIS.
Do you need a network file share to store your University data?
The Campaign Registry, which manages campaigns on behalf of carriers, has updated its requirements. As part of this update, users must opt-in to send or receive texts on their Avaya softphone and mobile app. Please take the necessary steps to opt in and ensure uninterrupted service by reading the agreement terms and completing the service request form.
Do you need the voicemail on your phone reset or changed in some way?