My Recently Visited Services
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
Do you have a new mobile device or wifi hospot purchased with University funds that needs to be set up for use on campus? Are you having issues with your mobile device or your Wifi hotspot?
Do you need to submit a Request for Proposal (RFP)?
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Students or faculty who need assistance with Honorlock online proctoring.
Do you need assistance installing a new piece of software on your University owned computer?
If you can't find what you need under the other categories, use this to enter requests relating to Information Security..
To request access to Govs eShop or change existing access.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
To request a FOAP to be added or change the approver on a FOAP in Govs eShop.
Have a general request for the Distance Education Department or need assistance not currently addressed by the available services?
Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Do you have changes that need to be submitted to the Faculty/Staff Directory? Do you need to make an edit to an existing Faculty Profile? Please do so here.
Are you an Instructor who needs courses combined or cross-listings merged?
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
Changes or Modifications to Banner or other Existing Applications/Systems