My Recently Visited Services
For HR use only: to update an employee’s email address once their legal name change has been verified.
Do you need help resetting your campus Enterprise Account password?
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Do you need assistance installing a new piece of software on your University owned computer?
Experiencing a technical issue with features in D2L or items inside of a course?
Request a named account to be used by a graduate assistant or student worker.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
To discontinue the use of a credit card or if an employee is changing departments.
Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?
If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.
Do you need to change the name on the existing telephone?
Do you have a name change, title change or office location change in the University directory?
Changes or Modifications to Banner or other Existing Applications/Systems
Do you need to add or remove users from your Shared Mailbox?