My Recently Visited Services

Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.

Do you have a new employee? Please complete this service request.

If you can't find what you need under the other categories, use this to enter requests relating to Software.

Submit a request for institutionally supported software such as productivity suites and collaboration tools. This includes licensing for applications like Microsoft Copilot and Microsoft A3. Approved tools meet organizational security and compliance standards and are intended to support teaching, research, and administrative functions.

Have a general request for the Distance Education Department or need assistance not currently addressed by the available services?

To request a FOAP to be added or change the approver on a FOAP in Govs eShop.

Experiencing a technical issue with features in D2L or items inside of a course?

Is your printer giving you an error message you don't understand? Is it not printing properly?

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.

Does your department need a softphone installed?

The Campaign Registry, which manages campaigns on behalf of carriers, has updated its requirements. As part of this update, users must opt-in to send or receive texts on their Avaya softphone and mobile app. Please take the necessary steps to opt in and ensure uninterrupted service by reading the agreement terms and completing the service request form.

Do you need assistance installing a new piece of software on your University owned computer?

To request a copy of APSU’s Tax Exempt Letter or Certificate of Self Insurance

Have you installed Office 365?

Is your tablet malfunctioning? Have you broken the screen? Are you unable to connect to the network?

Do you have a printer that needs to be installed?

Do you need a network file share to store your University data?

Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.

Submit a project request for approval.

Is there software on your computer that needs to be updated?

Do you need to have a security camera installed?

Do you need to consult with a technical representative regarding audio visual systems, flat panel TVs or projectors, speakers and microphones, or other specialty audio-visual projects?

To request insurance coverage.

Do you need a new network drop installed or an old drop reactivated in a dorm, office, or classroom?