My Recently Visited Services
To request the use of the Sam’s Club, Home Depot or Lowes Credit Cards and Best Buy or Kroger’s tax exempt cards.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need to submit a Request for Proposal (RFP)?
Do you need help resetting your campus Enterprise Account password?
Requesting pickup of surplus computers only. All peripherals (e.g., keyboards, mice, monitors, printers) are to be excluded from this request, as they will be handled separately by the Physical Plant for proper disposal.
Request a named account to be used by a graduate assistant or student worker.
Need assistance with online course design, online teaching, digital accessibility, RSI, or have a general question about any of our instructional design programs?
Request this service when you are directed to do so by IT Security during an audit of generic accounts. Failure to comply with a request by IT Security may result in the deactivation of your generic account. Contact apitsecurity@apsu.edu for more information or questions about this request.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Requests and issues involving email within Office 365 or the Outlook email client.
If you can't find what you need listed, use this to enter other requests relating to printer issues.
To request a FOAP to be added or change the approver on a FOAP in Govs eShop.
Does your job require you to make international calls? If so, you can request this service with your supervisor's approval.
Are you having problems with your cable TV reception or setting up Cable on a new TV? Any inquiry related to Cable TV issues or installation can be requested here.
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Are you an Instructor who needs courses combined or cross-listings merged?
Request modifications or additions to Oracle Guided Learning that is found in Govs Suite.
When Brian Receives an email for these requests, he will forward to GOVSTECH and this is service that will be used.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Have a general question relating to D2L that does not fit the other services provided or wish to request an appointment?
Need to request or manage access to a course shell in D2L?