Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.
Need to request or manage access to a course shell in D2L?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Changes or Modifications to Banner or other Existing Applications/Systems
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you need help resetting your campus Enterprise Account password?
Do you need assistance installing a new piece of software on your University owned computer?
Do you need assistance with a technology purchase? We can assist you with a quote.
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Do you need to add or remove users from your Shared Mailbox?
Requests and issues involving email within Office 365 or the Outlook email client.
If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
To request a FOAP to be added or change the approver on a FOAP in Govs eShop.
Loaner laptops will be reissued into our environment without posing a potential security threat, without a warranty, and with limited service support options.
Need a faculty/staff license for Snagit or Camtasia?
Any other requests related to Virtual Servers such as modifications.
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?