Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Do you need assistance installing a new piece of software on your University owned computer?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).
Need to request or manage access to a course shell in D2L?
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Requests and issues involving email within Office 365 or the Outlook email client.
Request a named account to be used by a graduate assistant or student worker.
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Changes or Modifications to Banner or other Existing Applications/Systems
Do you have a name change, title change or office location change in the University directory?
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Are you getting an error message trying to access a certain software? Do you have problems with Banner, UC4, or other third party software?
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?
Requesting pickup of surplus computers only. All peripherals (e.g., keyboards, mice, monitors, printers) are to be excluded from this request, as they will be handled separately by the Physical Plant for proper disposal.