Popular Services

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...


If you can't find what you need under the other categories, use this to enter requests relating to Account Management.


Do you need assistance installing a new piece of software on your University owned computer?


Changes or Modifications to Banner or other Existing Applications/Systems


Submit a request for VPN Access.


Do you have a new employee? Please complete this service request.


Need to request or manage access to a course shell in D2L?


To request a new vendor in Govs e-Shop. Do not use for Contracts.


Submit this request when you need to update, cancel, or close an existing Purchase Order (PO).


If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.


If you can't find what you need under the other categories, use this to enter requests relating to Telephones.


Do you need to add or remove users from your Shared Mailbox?


This form serves to document informed consent for the use of artificial intelligence (AI) tools that have not been reviewed or approved by the Office of Information Technology (OIT) at Austin Peay State University (APSU). The intent is to ensure awareness of potential risks and responsibilities associated with such tools.


Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.


Submit a project request for approval.


Request a Deepnet Security SafeID hardware token as an alternative to smartphone-based MFA. Purchase, student fee-waiver, and temporary loaner options are available, subject to IT Security approval.


To request the use of the Sam’s Club, Home Depot or Lowes Credit Cards and Best Buy or Kroger’s tax exempt cards.


Do you need assistance with a technology purchase? We can assist you with a quote.


This is for users to submit changes to sections of the website for approval/submission.


Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.


Do you need to add or remove users from your Network Share? Do you need to allow a new user access?


Have you installed Office 365?


If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request.


Request a named account to be used by a graduate assistant or student worker.


Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.