Popular Services
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Do you need assistance installing a new piece of software on your University owned computer?
Requests and issues involving email within Office 365 or the Outlook email client.
Do you need a network file share to store your University data?
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Do you need assistance with a technology purchase? We can assist you with a quote.
Need to request or manage access to a course shell in D2L?
Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
This request pertains to university affiliate account requests only. These users will require manual account creation after completing the necessary approval steps for security and auditing purposes.
Do you need to add or remove users from your Shared Mailbox?
Request a named account to be used by a graduate assistant or student worker.
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Changes or Modifications to Banner or other Existing Applications/Systems
Request support for general Banner errors or issues encountered while accessing or using the system.
Do you have another piece of equipment you need assistance installing, such as a monitor, wireless mouse, keyboard, or a set of speakers etc..?
Request support for general Govs Suite errors or issues encountered while accessing or using the system.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Is your audio visual equipment not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?