Popular Services

Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...

Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.

To request a new vendor in Govs e-Shop. Do not use for Contracts.

Do you have a new employee? Please complete this service request.

Do you need assistance with a technology purchase? We can assist you with a quote.

Will your computer not start normally? Are there lights on the front? Color? Blinking?

If you can't find what you need under the other categories, use this to enter requests relating to Account Management.

Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.

Administrator access will be considered for university employees requiring administrator management of university-owned computers, servers, or labs. Do you require administrative access to perform work-related duties?

If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.

Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?

Are you an Instructor who needs content transferred from a previous section of a course or a Master copy in D2L?

Changes or Modifications to Banner or other Existing Applications/Systems

Do you have a name change, title change or office location change in the University directory?

Have you installed Office 365?

Do you need assistance installing a new piece of software on your University owned computer?

Submit a request for VPN Access.

Do you have a printer that needs to be installed?

Need a faculty/staff license for Snagit or Camtasia?

Do you need help resetting your campus Enterprise Account password?

Requests and issues involving email within Office 365 or the Outlook email client.

Want to review a colleague’s course using the APSU Online Quality Fundamentals and become eligible for professional development funds?

If you need data from university information systems or require development of a new report, use this service. Upon approval from IR, an appropriate resource will be notified of your request. Note: If you are a student requesting data for research, the request MUST be submitted by your faculty sponsor. A copy of your Institutional Review Board (IRB) application and approval must be attached to the request. Only deidentified student data will be furnished.

Submit a project request for approval.

Do you need to add or remove users from your Network Share? Do you need to allow a new user access?