Popular Services
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Need to request or manage access to a course shell in D2L?
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Requests and issues involving email within Office 365 or the Outlook email client.
Do you need assistance installing a new piece of software on your University owned computer?
Do you need assistance with a technology purchase? We can assist you with a quote.
Changes or Modifications to Banner or other Existing Applications/Systems
Request a named account to be used by an auditor or contractor; or graduate assistant or student worker.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need to add or remove users from your Shared Mailbox?
Request a generic address to be used by a department, committee, or other group where it is preferable to not use an individual employee's account name.
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Do you need help resetting your campus Enterprise Account password?
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Do you have a name change, title change or office location change in the University directory?
Want one of your online courses to be reviewed using the APSU Online Quality Fundamentals (AOQF)?
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
To request the use of the Sam’s Club, Home Depot or Lowes Credit Cards and Best Buy or Kroger’s tax exempt cards.
If you still can not find what you need for your Email or Calendaring issues, use this to enter requests relating to your university email or calendar.