Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you have a new employee? Please complete this service request.
Changes or Modifications to Banner or other Existing Applications/Systems
Request for custom application development.
Do you need a network file share to store your University data?
If you can't find what you need listed, use this to enter other requests relating to printer issues.
Administrator access will be considered for university employees requiring administrator management of university-owned computers. Do you require administrative access to perform work related duties?
Submit a project request for approval.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
If you can't find what you need under the other categories,use this to enter requests relating to computers and peripherals.
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as Nolij, UC4, Argos, Workflow etc.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Office 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.
Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you have a new mobile device or wifi hospot purchased with University funds that needs to be set up for use on campus? Are you having issues with your mobile device or your Wifi hotspot?
Do you have a printer that needs to be installed?
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email or do you think you have a virus? If so, please request this service so that we can assist you.
Request a generic email address to be used for a department, committee, or other purpose.
How to install Office 365 on your personal devices if you are a staff member or faculty member.
Do you need assistance with a technology purchase? We can assist you with a quote?
If you can't find what you need under the other categories, use this to enter requests relating to Information Security..
Do you have a name change, title change or office location change in the University directory?
Submit a request for VPN Access.
Do you need assistance installing a new piece of software on your University owned computer?
Have you received a new computer?