Do you live in one of the Residence Halls on campus? Do you have a gaming system, streaming device, SMART TV, or wireless printer that you would like connected to the Internet? Click on the service request button and complete the form.
Do you need assistance installing a new piece of software on your University owned computer?
Changes or Modifications to Banner or other Existing Applications/Systems
Users whose job responsibilities require access to the Banner ERP system may request access through this service. By requesting this access, you agree to abide by the IT Acceptable Use of IT Resources policy: https://www.apsu.edu/policy/4s_business_and_fin...
Do you have a new employee? Please complete this service request.
Have you installed Office 365?
Do you have a new mobile device or wifi hospot purchased with University funds that needs to be set up for use on campus? Are you having issues with your mobile device or your Wifi hotspot?
Administrator access will be considered for university employees requiring administrator management of university-owned computers. Do you require administrative access to perform work related duties?
Do you need assistance with a technology purchase? We can assist you with a quote?
Requests and issues involving email within Office 365 or the Outlook email client.
If you can't find what you need listed, you can use this service to request assistance.
Do you need to add or remove users from your Network Share? Do you need to allow a new user access?
Submit a project request for approval.
Request support for general Banner errors or issues encountered while accessing or using the system.
Are you a faculty member who needs courses combined? Course combines much be completed prior to students having access to the courses on the first day of the term.
Do you need help resetting your campus Enterprise Account password?
Request assistance with errors or issues encountered when using or accessing enterprise applications other than Banner such as UC4, Argos, Workflow etc.
Do you have a name change, title change or office location change in the University directory?
Do you need to consult with a technical representative regarding multimedia systems, flat panel TVs or projectors, speakers and microphones, or other specialty audio-visual projects?
If you can't find what you need under the other categories, use this to enter requests relating to Account Management.
Will your computer not start normally? Are there lights on the front? Color? Blinking?
Is your multimedia not powering on or connecting? Is your system not functioning properly? Does your lamp or filter need to be changed?
Do you need a network file share to store your University data?
Submit a request for VPN Access.